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GPX file fail to upload 4 209 Great, thanks!
Change Lat/Long display 3 312 Hi. Cheers. Thanks for the quick response. :)
Allow Follower to list your routes on their profile as Favourites 2 82 That's a good idea. It should be very easy for us to add a "Routes Bookmarked" section to the Profile page so we'll look at doing this.John ...
Search Problems 2 119 Hi Greg - It looks like there's a bug, as it shouldn't say "undefined". We'll get that fixed as soon as possible. For Feather Falls I think you'll need to put in "California" rather than "ca" when ...
General Map Legend 2 494 Hi Dawn,This is the key to the standard OSM Street Map: https://www.openstreetmap.org/keyJohn
Playback Speed on Embedded Map 2 122 Hi - I'm afraid there isn't an option to override the default playback speed for embedded maps at present. John...
Replot section function not showing start/end editing markers 2 137 Hi Jeanne - it can sometimes be tricky to select sections of an out-and-back route to edit as the outbound and return sections overlap. You may need to separate the sections slightly at the points wh...
Change to miles 2 142 Hi Angela - you can find instructions for this in our guide on how to change your default units of measurement.John...
download the playback movie 2 105 Hi Stefan - have a look at our guide on embedding route maps on your website or blog. This should help.John...
Download 2 117 Hi John - have a look at these instructions for downloading a route to view in Google Earth. The download option is on the menu above the map on the View Route page (you'll need to select the route ...
How to Plot Route over grass and off-roads/no walkways/no paths? 2 225 Hi Tamryn - you can plot anywhere on the map by turning off the Auto-Plot switch at the top of the route planner map (or below the map if using the mobile site).John...
Elevations 2 133 Hi Matthew - how can find out how to do this in our guide on how to identify the biggest hill climbs on a route.John...
Feedback from 2019 User Survey 1 509 Thank you to everyone who took part in our 2019 User Survey. We had an excellent response with lots of very useful feedback. We'll be using this to help plan future developments for the site.We're de...
Download a route to a Garmin Edge with a mobile device? 3 237 Test to insert the link againhttps://apps.garmin.com/en-US/apps/fac50ef3-77b2-466c-9f4f-4dcb2feb49a3#0...
Adding Directions To Indicate Climbs 4 537 I LOVE it!!!! Now Plotaroute is THE software for planning routes.
Remove a route 2 142 Hi Elaine - can you please send us further details of the route in question we'll contact the route's owner to make them aware of this? You can email us directly using our Contact Us page.John ...
Turn Direction 5 792 I think it was better to leave the turn notifications to the unit- When i first got onto plotaroute i was so excited at being able to generate my turn notification warning distances that i chose 180m...
make my routes private 2 205 Hi Annette - see this 'how to' guide on changing the privacy status of your routes.John
The change to the Oswald font causes issues and is generally irritating 7 369 That's a shame. These days there are very few differences in the way different browsers behave but there can still be occasional bugs.John...
Add points by coordinates 2 184 Hi Pedro - this isn't currently a way to search by lat/lng coordinates in the route planner, but we're hoping to be able to add this option at some point. It's on our Feature Requests list (number 34...
Change A and B points 4 1095 Hi Tim - we actually now have an editing function in the route planner to do this now. If you click on the toolbox icon on the route planner map it will bring up all the editing functions - there is...
other map as second screen, only road bikable routes 2 106 Thanks for these suggestions Bert. The option to split the screen to show two map types is an interesting one but I think it could be very difficult to develop, so its probably not something we'd ab...
type of surface 4 218 Hi Stefan - I'm afraid we don't really have the skills to be able to integrate maps that require knowledge of other languages.John...
Character encoding 5 277 Hi - I've corrected the names of those routes for you. I haven't been able to work out how those spurious characters got added to the route names though - do you know when they appeared? If you can ...
Multi-Page Printing adjustments 3 163 AH!... Thanks!
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