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| TOPIC | POSTS | VIEWS | POST | |
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| Add Directions | 4 | 189 | The process to add a direction is fairly straightforward. The instructions are clear:Drag the "Edit" marker to where you want to add directions (or use the Playback Slider) then click the button belo Wednesday 24 Aug 2022 10:18:31 |
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| Elevations Missing - Nepal route 2013998 | 4 | 142 | This should be working OK now and the other one you flagged up. Wednesday 24 Aug 2022 09:34:00 |
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| Elevations Missing - Nepal route 2014021 | 2 | 116 | This may be the same problem as the other one - we'll investigate. Wednesday 24 Aug 2022 08:48:33 |
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| Elevations Missing - Nepal route 2013998 | 4 | 142 | We'll look into it Jason. Wednesday 24 Aug 2022 08:47:51 |
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| Route changes not reflected in Collection | 16 | 211 | A screen recording would be very helpful - thanks. Wednesday 24 Aug 2022 08:46:35 |
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| TCX file problems? | 6 | 152 | Great, thanks for the quick response! Probably the same issue for Wahoo, I guess. Interesting that the FIT worked with that symbol, so it must be something in the way it processes the TCX as opposed Wednesday 24 Aug 2022 02:22:20 |
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| Elevations Missing - Nepal route 2014021 | 2 | 116 | Hi,I have just plotted another route on the annapurna base camp trek in Nepal from Machhapuchhre BC to ABC rtn but there is no elevation data againhttps://www.plotaroute.com/route/2014021can this be Tuesday 23 Aug 2022 19:20:14 |
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| Elevations Missing - Nepal route 2013998 | 4 | 142 | Hi,I have just plouted another route on the annapunra base camp trek in Nepal from Deurali to Machhapuchhre BC but there is a large flat line with noelevation data.https://www.plotaroute.com/route/20 Tuesday 23 Aug 2022 18:58:44 |
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| Route changes not reflected in Collection | 16 | 211 | How very strange. I'm definitely using "Edit in route planner".As I'm currently travelling it's difficult to do more than I have (e.g. I have no WiFi right now!). When I'm home again, I'll see if I c Tuesday 23 Aug 2022 17:43:44 |
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| Route changes not reflected in Collection | 16 | 211 | Sorry, we still can't recreate this issue, even following the steps below. We created copies of your routes "Euro2022 - Continental Europe Thus Far V5" and also "Euro2022 - Leoacute;n To Cistierna". Tuesday 23 Aug 2022 14:45:10 |
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| TCX file problems? | 6 | 152 | We think we've found the issue. Garmin didn't like the amp; sign in the labels you added. We've changed our download process to exclude these from any coursepoint names, so it should work OK fior you Tuesday 23 Aug 2022 11:38:01 |
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| OS Mapping for Shetland | 9 | 210 | Can you share a link to the page with the problem please David? Tuesday 23 Aug 2022 09:15:25 |
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| Route changes not reflected in Collection | 16 | 211 | Thanks for the additional information, that's very helpful - we'll investigate further. Tuesday 23 Aug 2022 09:14:00 |
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| TCX file problems? | 6 | 152 | Thanks - we'll try those two routes and let you know how we get on. Tuesday 23 Aug 2022 09:09:01 |
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| OS Mapping for Shetland | 9 | 210 | Still appears to be an issue seeing all of Shetland whilst using your app. Monday 22 Aug 2022 22:31:32 |
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| Elevation Missing - Nepal route 2009866 | 4 | 128 | Thanks heaps :) Monday 22 Aug 2022 16:53:10 |
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| Long directions truncated in PDF print | 15 | 184 | I'm continuing to look at options for reliably including photos alongside long directions. I'm concluding that one way may be to add the photo into a separate direction point immediately after the d Monday 22 Aug 2022 16:39:06 |
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| Route changes not reflected in Collection | 16 | 211 | p.s. I've just renamed the newly created route "Euro2022 - Continental Europe Thus Far V6" so I can distinguish it from the original. I will change my collection to include V6 rather than V5. Monday 22 Aug 2022 13:39:59 |
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| Route changes not reflected in Collection | 16 | 211 | Hi, this has happened a couple more times. Collections are a red herring. The issue is that after using Reduce Points and saving the route being edited, I end up with a new copy of the route despite Monday 22 Aug 2022 13:39:01 |
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| TCX file problems? | 6 | 152 | Thanks for the response.I have tried the Garmin Sync feature - like most things Garmin related it left me thinking it was ok but not great. The direct export and also copying a FIT file to the garmin Monday 22 Aug 2022 09:52:48 |
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| Elevation Missing - Nepal route 2009866 | 4 | 128 | Hi Jason - we've refreshed our elevation data in that area. It should be working OK now. Monday 22 Aug 2022 09:19:38 |
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| Combined Ascent/Descent of Collections | 2 | 116 | Hi Ran - that doesn't exist at the moment, but it's somehting we can try to add when we next work on that area of the site. Monday 22 Aug 2022 09:02:02 |
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| Elevation Missing - Nepal route 2009866 | 4 | 128 | Hi Jason - we'll look into it. Monday 22 Aug 2022 08:59:23 |
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| TCX file problems? | 6 | 152 | We haven't changed anything at our end and haven't heard any other reports of this issue. If you let us know which routes they are we can try here. Have you tried using our Garmin Sync feature instea Monday 22 Aug 2022 08:51:09 |
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| Combined Ascent/Descent of Collections | 2 | 116 | Hi,First of all, please redirect me if a feature like this exists. I looked for it but didn't find it.When I create a collection of routes, it only shows the combined distance. As I love walking in t Sunday 21 Aug 2022 08:53:09 |
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