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Message "Sorry - we were unable to auto-plot to this point" 9 713 That's very odd. It's hard to know what's happeneing without seeing exactly where you're plotting and what settings you have. Can you let me know the route you're editing and I'll try it here? Als...
GPX file fail to upload 4 158 Great, thanks!
Change Lat/Long display 3 175 Hi. Cheers. Thanks for the quick response. :)
Downloading and Printing Directions 7 906 Thanks for reply John. Will try that.
Allow Follower to list your routes on their profile as Favourites 2 45 That's a good idea. It should be very easy for us to add a "Routes Bookmarked" section to the Profile page so we'll look at doing this.John ...
Search Problems 2 76 Hi Greg - It looks like there's a bug, as it shouldn't say "undefined". We'll get that fixed as soon as possible. For Feather Falls I think you'll need to put in "California" rather than "ca" when ...
General Map Legend 2 212 Hi Dawn,This is the key to the standard OSM Street Map: https://www.openstreetmap.org/keyJohn
Playback Speed on Embedded Map 2 80 Hi - I'm afraid there isn't an option to override the default playback speed for embedded maps at present. John...
Replot section function not showing start/end editing markers 2 88 Hi Jeanne - it can sometimes be tricky to select sections of an out-and-back route to edit as the outbound and return sections overlap. You may need to separate the sections slightly at the points wh...
Change to miles 2 95 Hi Angela - you can find instructions for this in our guide on how to change your default units of measurement.John...
download the playback movie 2 46 Hi Stefan - have a look at our guide on embedding route maps on your website or blog. This should help.John...
Download 2 70 Hi John - have a look at these instructions for downloading a route to view in Google Earth. The download option is on the menu above the map on the View Route page (you'll need to select the route ...
How to Plot Route over grass and off-roads/no walkways/no paths? 2 101 Hi Tamryn - you can plot anywhere on the map by turning off the Auto-Plot switch at the top of the route planner map (or below the map if using the mobile site).John...
Elevations 2 90 Hi Matthew - how can find out how to do this in our guide on how to identify the biggest hill climbs on a route.John...
Feedback from 2019 User Survey 1 331 Thank you to everyone who took part in our 2019 User Survey. We had an excellent response with lots of very useful feedback. We'll be using this to help plan future developments for the site.We're de...
Turn by turn directions no generated with an "out and back" route 2 82 Hi Stuart - directions are generated as you plot, so I'm afraid the "Same Route Back" feature can't reproduce directions in reverse, it can only copy the points you plotted on the outbound stretch. Y...
Download a route to a Garmin Edge with a mobile device? 3 168 Test to insert the link againhttps://apps.garmin.com/en-US/apps/fac50ef3-77b2-466c-9f4f-4dcb2feb49a3#0...
Adding Directions To Indicate Climbs 4 358 I LOVE it!!!! Now Plotaroute is THE software for planning routes.
Remove a route 2 99 Hi Elaine - can you please send us further details of the route in question we'll contact the route's owner to make them aware of this? You can email us directly using our Contact Us page.John ...
Turn Direction 5 723 I think it was better to leave the turn notifications to the unit- When i first got onto plotaroute i was so excited at being able to generate my turn notification warning distances that i chose 180m...
make my routes private 2 117 Hi Annette - see this 'how to' guide on changing the privacy status of your routes.John
Map Legend 4 213 Hi Trevor - you just need to click on the Map Type selector (rather than hoving over it to display the map type options). This will bring up a panel with more details about the different map types, i...
The change to the Oswald font causes issues and is generally irritating 7 206 That's a shame. These days there are very few differences in the way different browsers behave but there can still be occasional bugs.John...
Add points by coordinates 2 131 Hi Pedro - this isn't currently a way to search by lat/lng coordinates in the route planner, but we're hoping to be able to add this option at some point. It's on our Feature Requests list (number 34...
Change A and B points 4 988 Hi Tim - we actually now have an editing function in the route planner to do this now. If you click on the toolbox icon on the route planner map it will bring up all the editing functions - there is...
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