Can no longer Download route

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  • Christine Chmielewski   Wednesday 06 Jan 2016 23:56:06

    Hi, I used to be able to download my route on my Galaxy S6 and open in Orux Maps, however, I can no longer do that for the past month. Any ideas, please?? Thank you, I love this site and miss that functionality. 

    Christine

  • plotaroute admin   Thursday 07 Jan 2016 09:41:46

    Hi Christine - can you give me a bit more information please?  Does it happen with all routes or just one?  Also what type of file are you trying to download?  And can you let me know the address of the page you using to download the route please (you can just copy and paste it here from your browser's address bar)?  I noticed you've emailed us as well - I'll just reply here though in case it's of use to others.  

    John

  • Christine Chmielewski   Thursday 07 Jan 2016 11:58:40

    HI John, here is the link for one of my routes but it happened on all of mine and I tried another public one as well and it happened there as well

     https://www.plotaroute.com/routeplayer/152356

    This is the message that I get when I try to download in GPS format.

    https://www.plotaroute.com/mobile/downloadroute

    And it says "sorry this page does not exist"

    Thanks for the help!!

    Christine 

  • plotaroute admin   Thursday 07 Jan 2016 13:27:12

    Thanks for the additional information Christine - that enabled us to track down the problem.  We've put in a fix so hopefully it should be working OK now.  Sorry about this and thanks for flagging it up.

    John

  • Christine Chmielewski   Saturday 09 Jan 2016 02:04:04

    It works!! Thank you so very much!! I will enjoy it on my hike next week!

    Christine 

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