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John Parker Monday 03 Apr 2017 17:32:23
When printing a route & setting Information, Profile, Directions & Photos to No X I get 3 pages with numbers 1 & 3 blank & number 2 giving the desired map.
I can't remenber this happening before, is this a bug or is it me?
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plotaroute admin Tuesday 04 Apr 2017 10:15:20
Hi John - thanks for flagging this up, a bug crept in when we did the recent upgrade for printing photos. I've found the cause of the blank page 3 and have put in a fix for this. The fix could take up to 24 hours to take effect on all routes. However, I can't reproduce the blank page 1. If this is still happening can you let me know which page you are printing from please?
John
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John Parker Tuesday 04 Apr 2017 21:15:30
The fix has stopped blank page 3
Still getting blank page 1
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John Parker Tuesday 04 Apr 2017 21:18:09
This is the page I'm printing from.
https://www.plotaroute.com/route/384304
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plotaroute admin Wednesday 05 Apr 2017 10:10:32
I can't seem to be able to reproduce this problem here John. Can you confirm what settings you have chosen in the print panel please?
Thanks,
John
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John Parker Wednesday 05 Apr 2017 11:02:47
Layout Landscape
Page Size A4
Map Pages 1
Map Type Paths
Information No
Profile No
Directions No
Photos No
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plotaroute admin Thursday 06 Apr 2017 10:54:12
I still can't reproduce the problem here John. Can you let me know what browser you are using please?
Thanks,
John
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John Parker Thursday 06 Apr 2017 11:20:28
I'm using Cyberfox.
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John Parker Thursday 06 Apr 2017 11:26:59
Just tried Google Chrome & it solves it.
Very strange because I've always used Cyberfox before.
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plotaroute admin Friday 07 Apr 2017 09:13:27
It's hard to know why that's happening in your Cyberfox browser. I'm afraid it's not practical for us to test the site in every browser as we don't have the capacity, so we recommend using the site with one of the leading browsers like Chrome, Firefox, Safari or Internet Explorer.
John
