Download fails with app

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  • plotaroute admin   Thursday 24 Feb 2022 09:23:33

    We haven't made any format changes to our GPX downloads recently, so perhaps something has changed at wikiloc. We've just tried it here and had no problems importing a route from plotaroute to wikiloc in GPX format. I'd recommend contacting wikiloc to see if they can help, as we have no way of knowing why they're rejecting your file. 

  • Hill Walker Tuesday 22 Feb 2022 12:14:12

    I use wikiloc app for trails. Plotaroute is a fabulous tool for plotting routes which I would download the gpx file to wikiloc by default. This no longer appears to work. Has there been a format change which resulted in this error. The apps greatly complement one another...

  • Michael Raider   Friday 07 May 2021 23:03:09

    I do not have, and do not want, chrome on my phone.

  • plotaroute admin   Monday 03 May 2021 08:38:27

    Can you try to install the app with Chrome as not all browsers have full support for Progressive Web Apps?

  • Michael Raider   Saturday 01 May 2021 04:21:51

    I removed the app and now I do not get prompted to install it when i navigate to the website on my mobile. Now I'm even more frustrated.

    I'm not using any apps taht would interfere with the download request.

    I do not use Chrome. I can successfully download with my browser.

  • plotaroute admin   Saturday 24 Apr 2021 08:31:00

    That's very odd, as we can't reproduce this on an Android phone here, which makes it hard to resolve.

    Did you try uninstalling and reinstalling the app?

    And do you have any other apps installed that could be intefering with the download request? 

    And just to be sure, you're saying it works OK if you do the same thing from the following page in Chrome on your Android device?

      https://www.plotaroute.com/mobile/route/1495950

  • Mark Worthington   Saturday 24 Apr 2021 08:26:43

    Just to test, I went to https://www.plotaroute.com/route/1495950?units=miles from my PC using Chrome, logged in. Downloaded the .fit file ok, loaded in a local PC app.

    I am in the UK.

  • Michael Raider   Saturday 24 Apr 2021 00:10:01

    I cleared the cache which didn't help. When I select the download button I get this error.

    404 - File or directory not found.

    The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

  • plotaroute admin   Friday 23 Apr 2021 09:25:00

    We've tried downloading a FIT file for that route with the app on an Android device and it worked OK for us. You should see something like this:

    Screenshot

    Do you have possibly any apps or browser plug-ins installed that could be blocking the download? It would be worth clearing the app's cache (on your My Settings page in the plotaroute app) to see if this helps or uninstalling the app and reinstalling it. I'm not sure what else to suggest.

  • Michael Raider   Thursday 22 Apr 2021 00:43:41

    I'm using an android phone.

    I've tried a number of does without success, and have not found one that works. Here is one that fails too download from the app.

    https://www.plotaroute.com/route/1495950?units=miles

    I tried to download by selecting the fit icon on the route info page. 

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