Bookmarked location

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  • George Dean   Wednesday 24 Nov 2021 14:31:57

    Thanks for your response. My problem this morning seems to have been resolved. 

  • plotaroute admin   Wednesday 24 Nov 2021 09:30:58

    Can you provide some more information George? In particular the steps to reproduce the problems and what you are seeing on the screen.

  • George Dean   Wednesday 24 Nov 2021 08:10:57

    I am unable 1.to bring up the map to create a route 2. My bookmarked location is not recognised.please advise. George.

  • plotaroute admin   Thursday 02 Sep 2021 09:35:46

    What was the location setting set to George when you followed the steps I gave below?

  • George Dean   Wednesday 01 Sep 2021 16:10:54

    Sorry, still no joy. Have tried very thing you suggest. As you say I must have denied my location P-a-R.

  • plotaroute admin   Thursday 26 Aug 2021 08:23:00

    What is Location setting set to when you following the steps below?

    • Go to www.plotaroute.com in Safari
    • Click the AA icon in the address bar
    • Select Website Settings
    • Check the Location setting
  • George Dean   Wednesday 25 Aug 2021 11:48:52

    Thanks for your help. However everything you suggest has been done to no avail. When clicking bookmark a blank screen appears with the start A when clicking the other icon "sorry a problem occurred trying to locate you. Please try searching for the name of the place you want to find". Any further suggestions?

  • plotaroute admin   Tuesday 17 Aug 2021 09:16:56

    Have a look at the following FAQ George to see if this helps: https://www.plotaroute.com/faq/23/why-can-t-the-mobile-app-detect-my-location

  • George Dean   Monday 16 Aug 2021 16:25:00

    Why doesn't plotaroute recognise my location after clicking icon. My iPad has location on in Settings?

     

     

     

     

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