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Chris Brody Sunday 21 Apr 2024 12:43:05
How do I navigate from my current location to the start of a saved route? I can find no information on this. Thanks!
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Helene Plotaroute Monday 19 Feb 2024 17:10:54
Hi,
I am sorry for this annoyance. I have just seen you contacted the users support. I contact by email you in return for the refund.
Thank you for patience.
Kind regards,
Helene
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Hayley Stokes-Richardson Sunday 04 Feb 2024 16:31:53
I upgraded to premium this morning purely for the voice navigation. It didn't work once on the 14k route I plotted. Have been trying it on and off all day but it does not work for me. Please issue a full refund. Thank you.
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plotaroute admin Sunday 21 May 2023 07:32:56
I'm sorry you experienced that problem Anthony. We haven't seen that happening before but will investigate your feedback. We've cancelled your Premium membership and arranged a refund as requested.
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Antony Green Saturday 20 May 2023 21:41:18
I upgraded to premium to take advantage of the voice prompts, but the feature doesn't even merit Beta status.
I had to turn off/on the speech slider multiple times as it repeatedly stopped working, but even when it does work the message to turn left is something like "speech, voice name equals com apple eloquence and us eddy, voice navigation activated, voice speak, turn left" by the time it gets to the instruction you've already passed the junction.
Added to that all voices seem to sound the same regardless of selection, which makes the long list of options a trifle disingenuous.
Can you arrange a refund of my premium membership please?
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Brian Soldan Sunday 29 Jan 2023 18:15:10
Thanks for replying, even 250 yards notice would be beneficial for my use. Thanks!
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plotaroute admin Thursday 26 Jan 2023 14:01:31
Thanks for the suggestion Brian. We may be able to increase it a bit but the more we increase it the harder it is to select smaller distances, so I doubt we could increase it by that much without needing a redesign of these settings.
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Brian Soldan Wednesday 25 Jan 2023 05:30:09
Is it possible to increase "turn notice" beyond 100 yrds? Recommend 500 yards maximum.
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Lorraine Andrews Wednesday 11 May 2022 19:45:46
That's much appreciated, thank you. Hopefully you can sort this issue as it's otherwise a very good app.
Lorraine -
plotaroute admin Wednesday 11 May 2022 07:59:29
Hi Lorraine,
Sorry you didn't have a good experience with the voice prompts. This is currently a BETA feature and we're hoping to replace it with a native app solution at some point. We've cancelled your Premium membership and arranged a refund as requested.
