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Martian Wubbleyou Saturday 03 Sep 2022 14:21:53
That's brilliant, thank you. Glad I could help.
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plotaroute admin Thursday 01 Sep 2022 14:25:27
We think we've found the problem and have implemented a fix (the screen recording really helped). It was an obscure bug connected with the very large size of your routes. Hopefully it should be OK now.
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plotaroute admin Thursday 01 Sep 2022 08:21:54
Thanks Martin - received at this end. We'll look into it.
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Martian Wubbleyou Wednesday 31 Aug 2022 15:31:59
Done!
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plotaroute admin Monday 29 Aug 2022 07:49:53
Thanks, can you please send it to us via our Contact Us page?
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Martian Wubbleyou Sunday 28 Aug 2022 13:09:59
I have a screen recording showing the problem arising. I don't want to post a public URL to it here. What's the best way to share it with the Plotaroute team privately?
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plotaroute admin Wednesday 24 Aug 2022 08:46:35
A screen recording would be very helpful - thanks.
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Martian Wubbleyou Tuesday 23 Aug 2022 17:43:44
How very strange. I'm definitely using "Edit in route planner".
As I'm currently travelling it's difficult to do more than I have (e.g. I have no WiFi right now!). When I'm home again, I'll see if I can recreate the issue and record my PC screen as I do so. That way you can see exactly what I'm doing.... and perhaps spot my mistake :-)
All the best
M
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plotaroute admin Tuesday 23 Aug 2022 14:45:10
Sorry, we still can't recreate this issue, even following the steps below. We created copies of your routes "Euro2022 - Continental Europe Thus Far V5" and also "Euro2022 - León To Cistierna". We then edited the first one, used Combine Routes to append the second one onto the first, used Reduce Points and then saved it. It all worked fine.
You're not selecting "Edit copy of this route" in step 2 below are you instead of "Edit in route planner"? This would create a fresh copy of the route you are editing, with a new route ID.
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plotaroute admin Tuesday 23 Aug 2022 09:14:00
Thanks for the additional information, that's very helpful - we'll investigate further.
