GPX File not downloading correctly

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  • Bradford Goz   Tuesday 08 Aug 2023 15:49:20

    Now working for me. Thanks!

  • plotaroute admin   Monday 05 Jun 2023 08:59:52

    Hi Bradford,

    It's working OK for us. Can I check - are you following the steps shown in the image below?

    Steps to download a GPX file

    If it's not working as above, can you let us know which browser you are using please? If you're using the web app, you need to install it using Safari.

     

  • Bradford Goz   Saturday 03 Jun 2023 02:32:56

    Thanks for your efforts to resolve downloads  Still no luck on iPhone. I press the Download button and go to page that asks, Do you want to Download? When I press Yes it takes me straight to Download page. The file does not download  

     

  • Bradford Goz   Tuesday 30 May 2023 01:40:54

    Thank you. Will try ths week.

  • plotaroute admin   Sunday 14 May 2023 22:57:47

    Hi Bradford - we think we've found a solution for the problem you reported and we've implemented a fix. Let us know if this has helped.

  • plotaroute admin   Sunday 14 May 2023 09:14:07

    Hi Bradford - thanks for flagging this up. It looks like there is a short delay in the screen being ready if you select Download from another page, rather than from the menu after loading the route map. We'll need to look into why this is and get a fix sorted out. In the meantime, the download buttons should work if you wait  a few seconds after selecting Download , or if you load the route map first and then select Download from the menu they should work without any delay.  

  • Bradford Goz   Sunday 14 May 2023 08:10:33

    Download to iPhone not working. Download took many tries for several weeks. Now, download page freezes. Options cannot be changed and Download button does not respond. I have previously been downloading to iPhone file  

     

  • plotaroute admin   Sunday 12 Mar 2023 11:32:06

    Hi Oliver - that would be a question to ask Garmin. It will probably depend on what device you are using. All we can do at our end is create waypoints in the GPX file for each of the direcrtions or POI's depending on which option you select. How the device displays the waypoints is up to Garmin.

  • oliver Iles   Saturday 11 Mar 2023 16:02:37

    Thank you - that is very helpful to know.

    Why when using the gpx track downloaded with either the POI or Directions enabled doesn't the label or Symbol marked on the Plotaroute map get shown on the Map on my Garmin.  If symbols and Labels are treated as waypoints shouldn't they be shown when navigating? 

    https://www.plotaroute.com/route/2177261?units=km

  • plotaroute admin   Friday 10 Mar 2023 09:20:16

    Yes, you'll need the GPS Track format for people to see the same route.  The difference between the GPS Track format and GPS Route format is not related to whether it has been ridden or not. The GPS Route format is primarily for devices and applications that have their own route calculation capability, to calculate how to get from waypoint to waypoint.  If you want to follow specific route of your choosing between waypoints, you have to provide all the track coordinates, so you need to use the GPS Track format.

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