Download from App on iPhone not working

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  • Brian Williams   Friday 13 Jun 2025 14:39:50

    Yes works fine using a browser (firefox) on the same phone. Interesting via the browser you get a prompt to confirm download. The prompt is displayed over the download screen at the same point it hangs in the app.

  • Trevor Warburton   Friday 13 Jun 2025 13:39:23

    I was just about to report that the file downloads fine from the website on an iPhone!

  • Julien Plotaroute   Friday 13 Jun 2025 11:31:34

    Hi!

    This issue has been raised via the support as well and I have sent it to the devs.

    This only happens on the iOS web app and right now the workaround is to download the GPX through the website instead of the web app.

    I'll update this topic as soon as I have news from the devs.

    Best regards,

    Julien

  • Trevor Warburton   Thursday 12 Jun 2025 18:30:52

    Yes, same here. 

  • Brian Williams   Thursday 12 Jun 2025 08:55:31

    I have used the Plotaroute app for years to download a route and send to my Suunto App to upload to a watch. The plotaroute download GPX file appears to have stopped working. It starts the process but freezes before the download starts. Any ideas?

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