Cannot upload my route

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  • Adam Rugby Monday 14 Jul 2014 08:44:54

    I have a route in a standard KML and GPX format, but I cannot upload any of them to Plotaroute. It stops at 99% and says: Unable to read the uploaded file. Please check that it is in a compatible format.

    Could you please fix it?

  • plotaroute admin   Monday 14 Jul 2014 11:29:44

    Hi Adam - It seems to work OK for me here.  I just tried uploading the route in Firefox and Chrome and both worked fine.  I've uploaded the route to your account.  I'm not sure why it's not working for you - I'll do some investigation and report back if I manage to find the source of the problem.  In the meantime, it may be worth trying an alternative browser.  Also, it may help to clear your browser's cache.  

    John 

  • Toby Jenkins Saturday 11 Apr 2020 13:26:19

    I don't know whether this is still active, but I am having the SAME problem. Using Mac, tried both Safari and Chrome. Loading to 99% then saying "Unable to load th file". It is in GPX format and was created with Plotaroute before I registerered. I have changed the file name to "Test.gpx" so so spaces, special characters or filename length issues are going to be likely. Please could somebody help? THanks!

  • plotaroute admin   Sunday 12 Apr 2020 07:30:56

    Hi Toby - can you send us the file you're trying to upload via our Contact Us page and we'll have a look at it?

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