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• Tunnels show total ascent as if on surface terrain
  VIEWS: 41 | POSTS: 4
  LAST: Monday 17 Nov 2025 05:05:50
  Hi Liam,Thank you for suggesting this.In some cases, we already have an information bubble next to a route's elevation data.So a warning about tunnels and/or bridges might be something the devs could
• Error uploading Fit File
  VIEWS: 77 | POSTS: 4
  LAST: Sunday 16 Nov 2025 17:01:53
  I've been having the same problem as Keith - "! Error converting Fit file" when trying to upload. (Doesn't seem to matter what the source of the Fit file is).Regards, NC
• Tunnels show total ascent as if on surface terrain
  VIEWS: 41 | POSTS: 4
  LAST: Saturday 15 Nov 2025 02:59:50
  Thanks Julien. Another option is Bikemap, see the same route https://web.bikemap.net/r/17787914, which seems to show these tunnels correctly. I've noticed bikemap generally shows about 10-20% lower t
• Tunnels show total ascent as if on surface terrain
  VIEWS: 41 | POSTS: 4
  LAST: Wednesday 12 Nov 2025 04:35:00
  Hi Liam,This is something which has been brought up a couple of times on the forum, along with other questions regarding the Digital Elevation Model.Sadly, this is not something we're currently worki
• Very slow and keeps checking to see if I am signed in
  VIEWS: 95 | POSTS: 8
  LAST: Wednesday 12 Nov 2025 04:16:46
  Thank you for your kind words and the details about the issue you encountered.I'll look into it with the devs.Kind regards,Julien
• Tunnels show total ascent as if on surface terrain
  VIEWS: 41 | POSTS: 4
  LAST: Tuesday 11 Nov 2025 16:37:49
  When a route goes through a tunnel, the total ascent seems to be on the surface terrain; see 3128263, where the first two "hills" are actually in Rays Hill Tunnel and Sideling Hill Tunnel. As these w
• Import to watch as -FIT file to get rid of directions!
  VIEWS: 6019 | POSTS: 23
  LAST: Monday 10 Nov 2025 17:01:33
  working for me :-) thank you!
• Error uploading Fit File
  VIEWS: 77 | POSTS: 4
  LAST: Monday 10 Nov 2025 14:13:15
  Hi!Just updating this topic, because this issue isn't related to the Garmin issue we faced before the weekend.I've sent the bug report to the devs and will update this topic again as soon as I hear b
• Plotaroute not syncing with Garmin
  VIEWS: 287 | POSTS: 18
  LAST: Monday 10 Nov 2025 13:56:56
  Hi Sam,Thanks for bringing this up.I hadn't thought about the "Latest News" on the homepage, which is indeed outdated.This was addressed in the messages of this topic, but the article on the homepage
• Very slow and keeps checking to see if I am signed in
  VIEWS: 95 | POSTS: 8
  LAST: Monday 10 Nov 2025 13:50:49
  Checking to see if I'm logged in - it doesn't happen very often normally, but yesterday it was happening maybe every 4th or 5th time I tried to save something, and it was taking about 3 to 20 seconds