Login never remembers

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  • Mark Worthington   Saturday 21 May 2022 11:26:58

    Adding ....

    This has been a long time mild annoyance in using Plotaroute. I use it on 2 PCs and 1 mobile, and often (feels like always) I have to re-enter my password despite selecting “remember me”.

    I can’t find a logic to it; I have no issue with storage space, and don’t actively clear cookies on exiting my browser. My PC Chrome settings has “Block third-party cookies” set, but shows the active cookies for plotaroute.

    It seems to be time related, in that if I close down the PC and restart, I’m still logged in to PR. I had a suspicion that it was linked to logging I from different devices (PC, then my mobile a few days later, then back to my PC), but I haven’t been able to pin this down.

    Frustrating more than annoyance, to be honest.

    Mark

  • plotaroute admin   Thursday 31 Mar 2022 08:36:00

    Hi Matthew - the "Keep Me Signed In" feature depends on data stored in a Cookie on your device, so could be affected if you have cookies disabled or if you have software or a browser extension running that is removing them (perhaps privacy or security software). It could also be caused by a  shortage of storage space – I would recommend clearing your browser cache to see if this helps.

  • Matthew Lister   Wednesday 30 Mar 2022 11:13:05

    Despite always clicking "remember me"

    The site never remembers I'm logged in, and it's really annoying.

    Particularly on my phone.

    I'm using up to date Chrome.

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