How to ruin a great website... FORUMS HOME SEARCH FORUMS

Try using Cmd + minus to shrink the browser window's elements, which should increase the screen area rendered on that smaller screen area.

I think the Macbook Air has a default screen resolution of 1440 x 900.  The advert panel is only 190 pixels wide, so it shouldn't take up much space - just 13% of the width of the screen.  It would be worth checking what screen resolution you have in your settings - if it is set much lower then increasing it would give you a much biegger map area.  You can do this under System Preferences, Displays, Scaled.

John

Using a Macbook Air John.

Thanks for your feedback Guy.  Can you let me know what device you are using please?  On a desktop computer the route planner advert should only take up a relatively small part of the width of the screen.  If you are using a tablet then the route planner needs to be used in landscape format.

Alternatively, you can use our mobile route planner on a tablet (click the Mobile Site link at the bottom of the page) - this version of the route planner is designed for use on smaller screens (hence has no adverts) and has a user interface which is more suited to touch screen devices.

We are also hoping to add a low cost ad-free subscription option in the new few months as well.

John

I have also been "hit" with these adverts today making a great site virtually unworkable but I don't want to stop using the site as it is very user friendly.  Are you saying that these ads are a format that is going to remain?  If so I am out of here but would be happy to pay a subscription otherwise.  I appreciate you need to advertise  but the massive format is so intrusive it is simply easier to go elsewhere

Thank you John for our help. Indeed the problem was the pop-up blocking.

Claude

Can you let me know what browser and device you are using please?  A new tab/window should open with a print preview after selecting the print options and pressing Print.  Do you have a pop-up blocker of some sort installed by any chance?  It could be that this is preventing our site from opening the new window with the print preview.  I would recommend temporarily disabling any browser add-ons or pop-up blocking sofwtare that you have installed to see if this helps.

John

Hi John,

When I activate the print function at the top of the open window of the selected route a small print window opens within the route window, then I activate 'print the route' button on the right hand side of the print window. Then the print window closes and nothing happens after that.

Claude

Hi Claude - Can you give me a bit more information about what happens and I'll try my best to help?  I'm not aware of any problems with exporting and printing from the site, so it may be a local problem.  It would be worth trying a different browser.

John

I can not print or export any of my routes. Please advise what I should do to correct the problem.

Thanks for your feedback David.  We're only a small setup so unfortunately it's not feasible for us to develop lots of different designs for different devices at present.  Our main focus is on designing for the desktop as we feel that this is the most suitable platform for using a tool like a route planner, which depends on accurate pointing.

I would recommend using the site in landscape mode on a tablet though, as this will give you a larger map.  You could also try using our mobile route planner on your tablet - this currently has no adverts and you may find this easier to use on a touch device anyway.  To switch to the mobile site use this click the Mobile Site link at the bottom of the page.

We would also be happy to consider introducing a subscription option with no adverts if there is interest in this.

John

OK third attempt - here (I hope) is a screenshot of the desktop site from my 8in tablet, which illustrates the ad hiding 1/3 of the screen, as described in my initial post:

Here's the screenshot showing the ad relating to my post above...

[IMAGE REMOVED DUE TO SIZE]

Nice sunny day so I just opened plotaroute on my tablet to plan a walk. But to my dismay, I now have a huge ad banner down the entire RH side of my screen (desktop site). It's the full height of the screen and â…“ of the width. In short, it makes the website unusable. Maps on a screen only work if the area is maximised so this kills it. 

I realise you have to have some advertising but not like this! Ads which ruin the underlying website would seem to be counter productive. Back to Google maps....?