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plotaroute.com Launches Challenge TrackerFORUMS HOME SEARCH FORUMS

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    Ian Lang Monday 21 Mar 2016 12:51:49

    no problem, this is what I did (on a Samsung Galaxy S6)

    • open up Chrome on your mobile
    • select the '3 little dots' menu in the top right hand corner
    • select 'Settings'
    • select 'Site settings'
    • select 'Location'

    At this point, you should see 2 sections, listing sites that are either 'allowed' or 'blocked' to access location details.

    Note that each section will only show up if you have at least 1 site in that section.

    In my case, www.plotaroute.com was in the disallowed section, so i had to:

    • select www.plotaroute.com
    • select 'Location access'
    • select 'Allow'
    • select 'clear & reset'
    • select 'clear & reset' again

    www.plotaroute.com should now be in the 'allowed' section.

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    plotaroute admin   Monday 21 Mar 2016 12:00:41

    That's good news Ian.  Would you mind sharing how you reset this in the Chrome app in case others have the same problem?

    John

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    Ian Lang Monday 21 Mar 2016 10:20:02

    spot on :)  I've cleared that setting for plotaroute, and the check-in now seems to be working.  Thanks for your help.

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    plotaroute admin   Monday 21 Mar 2016 09:15:45

    It sounds like you've probably denied persmission for this page (or the site) to use your location at some point in the past and Chrome has remembered this.  You would need to reset this.  I'm not sure how this is done on mobile version of Chrome but I'll try to look into it.

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    Ian Lang Monday 21 Mar 2016 05:46:55

    Turned  off power saving mode and it made no difference..

    Checked permissions for chrome and it can access location, both network and GPS based.

    So chrome doesn't work, but when I use the default android browser, it picks up the location almost immediately, so looks like a browser specific problem.

    I'll have a play with chrome settings later see if I can get to the bottom of it, but any pointers would be appreciated!

    Thanks

     

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    Ian Lang Monday 21 Mar 2016 05:31:36

    No need for apologies John, it is in beta after all. Just tried again and got this popup after less than a second.

    Unable to detect your position. Permission not given or location services disabled

    Location services are definitely enabled. Not sure about permissions, will have a dig.

    I do have power saving  mode enabled, if this makes a difference?

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    plotaroute admin   Sunday 20 Mar 2016 22:01:28

    Thanks for flagging this up Ian - sorry it didn't work for you.  I've had a look into it and it appears that the Samsung Galaxy can be slow in acquiring a position fix, so it was probably timing out.  I've increased the timeout period to 60 seconds and also made soem changes to help identify what the cause is if it does fail. Would you mind checking to see if it now works on your Galaxy S6 please?

    John

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    Ian Lang Sunday 20 Mar 2016 07:28:49

    John,   tried to check into my challenge yesterday several times, but each time I got an error message around being unable to determine location and to ensure location services were switched on. Which they definitely were. Device is a galaxy s6.

     

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    plotaroute admin   Monday 14 Mar 2016 10:02:02

    Funny enough I was thinking the same thing!  However, the idea didn't come up until the development work was nearly completed, so it was too late to add this into the first release of this feature, but hopefully we can add it in as an enhancement at a later date.  I've added it to our Feature Requests list (number 48), so anyone who is interested in it can vote for it there.

    John

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    Ian Lang Monday 14 Mar 2016 08:41:51

    John, have you considered adding a comments box related to the challenge, in the same way you have one for each route?

    Might be nice for the challenger to be able to add some commentary as to how they are progressing, and also for the rest of the community to engage as the challenge progresses.

     

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