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Unable to add route to collectionFORUMS HOME SEARCH FORUMS

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    plotaroute admin   Tuesday 26 Feb 2019 09:23:24

    Hi Ben - we've put in a fix for this, so your routes should come up now when you try to add them to collections.

    John

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    plotaroute admin   Monday 25 Feb 2019 15:52:03

    Hi Ben - I've had a look into this and it appears that its being thrown by the fact that all your route names start with a special character ("[").  We'll need to investigate how to overcome this, but we'll get a fix for it as soon as we can.  In the meantime, if you rename your routes so that they start with alpha-numeric characters you should then be able to find them when searching.

    John

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    Ben Mustafa   Sunday 24 Feb 2019 23:48:11

    I'm having a similar issue. When searching for a route to add to a collection, I am unable to find any of my routes, no matter whether I'm searching for the route name or route ID and no matter which browser I'm using.

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    plotaroute admin   Monday 05 Feb 2018 08:54:42

    I'm not sure why that happened Mark. I've just tried the same thing and all 5 routes appeared in the drop-down lost when I typed "2018".  Were some of the routes created after you added the first couple to the collection - I'm wondering if the suggestion list was cached? 

    John  

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    Mark Worthington   Sunday 04 Feb 2018 21:56:50

    On the same subject, I have a number of routes starting 2018-01-xxxxxx.

    If I type "2018" only 2 show in the drop-down list.

    If I type "2018-" all 5 show.

    It wasn't until I copied an entire name in that this issue made itself clear .....

    Mark

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    Nik Clark   Sunday 21 Jan 2018 21:20:57

    I renamed the route and that seemed to have fixed the problem.  

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    Nik Clark   Sunday 21 Jan 2018 20:18:41

    I have a collection with 3 routes.  I'm trying to add a 4th (I just upgraded to premium today) and whenI start to type the route name the route doesn't show up in the drop-down so I can't add it to the collection?

    Am i doing something wrong on my end?

    as I start to type the route name, other routes do show up, and if I click on those (already in the collection) it tells me I can't add them because they are already in the collection obviously.

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