Route won't plotFORUMS HOME SEARCH FORUMS

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    John Gianni Thursday 06 Sep 2018 11:21:50

    To me it's fixed, thank you very much! 

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    plotaroute admin   Wednesday 05 Sep 2018 17:33:06

    We've located the source of the problem, which was the Content Delivery Network (CDN) that we use.  We haven't been able to idenitify what the exact cause was or why some people were affected and not others, so we've decided to move to a different CDN provider altogether.  Hopefully this should have resolved the issues for everybody and things should now be working OK. Sorry to anyone who was affected by this.

    John

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    John Gianni Wednesday 05 Sep 2018 15:55:05

    Java debugging: 

    [Error] Failed to load resource: the server responded with a status of 403 () (MapOSM_AfterLoad_1.6.js, line 0)

    [Error] Error: only one instance of babel-polyfill is allowed

    (funzione anonima) (injected.entry.js:64)

    (funzione anonima) (injected.entry.js:83)

    __webpack_require__ (injected.entry.js:20)

    (funzione anonima) (injected.entry.js:47)

    __webpack_require__ (injected.entry.js:20)

    (funzione anonima) (injected.entry.js:40)

    Codice globale (injected.entry.js:41)

    close

    (funzione anonima) (show_ads_impl.js:1:49125)

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    Oyvind Odden   Wednesday 05 Sep 2018 15:48:52

    Thanks, noticed that if i connect through VPN to the US - then it works fine. From Norway it does not work (with or without VPN).

    Oyvind

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    John Gianni Wednesday 05 Sep 2018 15:46:47

    I have the same problem both in latest version of Chrome and Safari on iMac, MacOS 10.13.6 (17G65). 

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    plotaroute admin   Wednesday 05 Sep 2018 13:44:02

    Hi Oyvind - We're aware of a problem on the site at the moment that if affecting a very small minority of people (about 1%). The loading progress bar at the top of the route planner should reach the right hand side and then disappear but if if it doesn't it means that some of the files haven't loaded correctly, so it won't work.  We're looking into the problem try to get it resolved as soon as possible. Sorry for the inconvenience. I'll post back here when we have further information.

    John

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    Oyvind Odden   Wednesday 05 Sep 2018 13:12:26

    Hi, for the last days i am no longer able to plot.

    When attempting to put in the first way point by clicking on the map, nothing happens. Same if i try to change Auto-Plot function.

    Orange and black loadbar on top of screen never finish, so that might be the reason.

    Problem takes place on different computers, mobile phones and also different browsers (IE/Chrome)

    Clicking button when trying to create a new bug at the forum is not responding either.

    Please advice.

    Oyvind 

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    Topic
    Creator
    Hill Walker Tuesday 14 Aug 2018 14:18:41

    Thanks John .... Im not losing it...

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    plotaroute admin   Thursday 09 Aug 2018 21:43:17

    I think we've found the problem - it was only affecting the mobile version of the site. It should be working OK now. Thanks for flagging this up.

    John 

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    Katherine Deller Thursday 09 Aug 2018 19:36:31

    I’ve been having the same problem today. Managed to plot the route by using the bike option, but couldn’t plot anything on foot. It’s definitely not an issue with the path - I’m trying to plot a run I did from my house and I’ve done it loads of times before.

     

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