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    Colin Hoppe   Saturday 15 Sep 2018 12:19:51

    Hello Mark

    I'm no expert on phones but I've got an Honor 4x (Huawei) and apps only stay running when the screen is off IF I have specifically selected them in Settings > Protected Apps ...

    If your phone is like mine, then perhaps that's the answer ...

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    mark woodhouse Tuesday 11 Sep 2018 08:38:39

    thanks for that,now i know its not the phone i can stop beating it with the hammer !

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    plotaroute admin   Tuesday 11 Sep 2018 08:02:05

    I'm afraid this isn't possible as its not an app, so we can't control features on the phone like the sleep mode, sorry.

    John

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    mark woodhouse Monday 10 Sep 2018 18:19:11

    thanks for the reply, the phone is going into sleep mode but i asume if you are trying to track the route you have previously plotted and then activate the compass it would stay in that tracking mode untill you switced it off ( or ran out of battery) like your sat nav ! 

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    plotaroute admin   Monday 10 Sep 2018 08:16:42

    Hi Mark - I'm not quite sure what you mean when you say it times out.  If the phone is going into sleep mode after a period of time, this is normal behaviour and you would need to change the Sleep Mode settings on your phone to delay or prevent it doing this.

    John

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    mark woodhouse Sunday 09 Sep 2018 21:36:23

    When I am trying to track my course on a route I have made and I have touched on the compass and it begins to rotate so the everthing appears to be working but the phone times out and switches off what am I doing wrong ?

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