Hi Nancy - do you still have a screenshot of this? If you do, would you mind sending it to me please via our Contact Us page, as it will help enormously if I can reproduce the problem here?
Hi Nancy - thanks for flaggimg this up, we'll look into it. I think this can happen when the routes involve an out and back spike to point C from an otherwise circular route. I'll see if we can find a way around this.
when I plot A and C points using make a route the generated routes don't go to the Via the C waypoint? I have now used most of my credits for the month trying to revise the route. I have screen shots of thst helps?