Unable to find my locationFORUMS HOME SEARCH FORUMS

I love this app but like the last contributer usually the app can't find my location and nowadays never follows my route. I have followed  all the advice and even reloaded the app again. Why arnt the location services working properly. ? Help needed. Are others finding the same issues? Is a UK issue only? Certain phones types? 

Hi,

I suggest you to calibrate the compass when you use the app => make 8 shapes until the compass is calibrated and the good position is indicated.

I also advise you to check these settings : 

• device's settings > position/location > allow the position
• device's settings > position/location > improve accurancy > deactivate "wi fi scanning" and "bluetooth scanning" (it will force your device to use the gps)

Kind regards,

Helene

Every time I try to navigate a route I get a message to say that the app is unable to find my location. All my location settings are switched on, allowing my location to be tracked. Any help?