Unable to downloadFORUMS HOME SEARCH FORUMS

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    Andrew Crosse Saturday 05 Oct 2019 08:28:51

    Hi

     

    I'm using the free version. I created a route, saved and then downloaded. Worked perfectly. Next time I tried it comes up with unable to download. The routes save fine. But wont let me download . Any ideas? Thanks 

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    plotaroute admin   Sunday 06 Oct 2019 08:20:16

    Hi Andrew,

    Are you using the site on a mobile device or a desktop computer? We're aware of an issue with the download process that is affetcing a handful of people on mobile devices, but we haven't been abke to reproduce the problem here yet, so it's hard to track diwn the cause. Trying an alternative browser may help.

    John

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