Location problemFORUMS HOME SEARCH FORUMS

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    plotaroute admin   Tuesday 10 Jan 2023 11:52:00

    Hi Ian - if it can't detect your location it is likely to be a permission issue of some sort. Have a look at the advice here to see if this helps: Why can't the mobile app detect my location?

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    IAN HART Monday 09 Jan 2023 20:03:43

    Did this get fixed? I just got the app and it looks good except that it can't find me. I was going to upgrade but don't want to pay if location isn't going to work, as it won't be able to track me en route.

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    plotaroute admin   Wednesday 29 Sep 2021 09:09:43

    Hi - have a look at the following FAQ to see if this helps:

    Why can't the mobile app detect my location?

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    Alejandro Waldo Montero   Tuesday 28 Sep 2021 11:05:15

    Hi everyone,

    I have a problem with the mobile app about location, and they send me a message saying  

     "Sorry, a problem occurred trying to locate you. Please try searching for the name of place you want to find".

    Is this possible to fix?.

    Thanks so much.

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    plotaroute admin   Monday 27 Sep 2021 09:45:00

    Hi George - it seems to be working OK for us here. Can you provide more details about the problem please?

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    George Dean   Sunday 26 Sep 2021 16:35:46

    Neither a bookmarked nor another location is possible before plotting a route. I have to use world map and home in. Please why can't I use a bookmarked location. I have checked plotaroute and my iPad settings but to no avail.

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