Login never remembers FORUMS HOME SEARCH FORUMS

Adding ....

This has been a long time mild annoyance in using Plotaroute. I use it on 2 PCs and 1 mobile, and often (feels like always) I have to re-enter my password despite selecting “remember me”.

I can’t find a logic to it; I have no issue with storage space, and don’t actively clear cookies on exiting my browser. My PC Chrome settings has “Block third-party cookies” set, but shows the active cookies for plotaroute.

It seems to be time related, in that if I close down the PC and restart, I’m still logged in to PR. I had a suspicion that it was linked to logging I from different devices (PC, then my mobile a few days later, then back to my PC), but I haven’t been able to pin this down.

Frustrating more than annoyance, to be honest.

Mark

Hi Matthew - the "Keep Me Signed In" feature depends on data stored in a Cookie on your device, so could be affected if you have cookies disabled or if you have software or a browser extension running that is removing them (perhaps privacy or security software). It could also be caused by a  shortage of storage space – I would recommend clearing your browser cache to see if this helps.

Despite always clicking "remember me"

The site never remembers I'm logged in, and it's really annoying.

Particularly on my phone.

I'm using up to date Chrome.