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Happy to hear that Plotaroute will continue. It has become a critical tool for me that I would happily pay more for if needs be.

Good news for the future!

Thanks for sharing

Dear Plotaroute Community,

Thank you for your continued support during this transition. We’ve read and truly appreciate the reactions to our 2025 announcement, and we’re grateful for the thoughts shared by many of you. We understand that some of the changes we mentioned have raised concerns, so we’d like to take this opportunity to clarify our plans moving forward.

Here’s what we want to highlight:

• Plotaroute continues: Many of you have given us positive feedback on Plotaroute and its route planner, and we want to reassure you that Plotaroute will remain available. All your current features and data will continue to be accessible, and we want to emphasise that there still will be some developments and improvements. Additionally, we are working on integrating the best aspects of Plotaroute into Visorando to ensure a great user experience. The integration with Visorando allows you to follow your routes on your smartphone using the Visorando app. We have also reinstated regular route engine updates.

• Your feedback is important: We are taking your suggestions seriously and using them to shape the future development of Visorando. We look forward to turning your ideas into reality in the near future. We would love to know your priorities and the features you consider most essential. To help us gather your input, we will soon launch a survey where you can share your thoughts and guide us in this transition.

• What’s next: For those of you who prefer the current Plotaroute experience, we want to reassure you that you can continue using it as it is. However, if you’re excited about future updates and new features, we encourage you to explore Visorando. We aim to make this transition as smooth as possible for everyone and are here to help.

• New features on Visorando: We’re excited to integrate some of your favorite Plotaroute features with new additions on Visorando. Our goal is to enhance accessibility and user-friendliness for all, ensuring a seamless experience

• More updates coming soon: We understand the importance of clear and consistent communication, and we are committed to providing you with regular updates moving forward. Your feedback will continue to guide us, and we will ensure you stay informed every step of the way.

We truly believe that open communication is essential, and we are committed to providing you with regular updates. While we understand that this change can be difficult, we are confident that the future holds many exciting opportunities for both Plotaroute and Visorando. Rest assured, we are here to support you as we move forward together.

Once again, thank you for all your feedback.

Fabien & Arnaud

CEO of Visorando

Hello Julien/admin/dev

Any answer to my post of 15/03?

Thanks

Cheers

Roy

Hi Julien,

Having read this thread, I'm currently of the same mind as Luis earlier: "Just so that I'm clear - as a premium Plotaroute subscriber you are suggesting that I give you ideas for improvement that I'll never see unless I become a Visorando subscriber, as they will only be implemented going forward in the other product, but that I could of course cease being a Plotaroute subscriber when the annual renewal is due and just buy a membership of the other product, which does not have the functionality that Plotaroute offers? How does this even make any sense?" (Luis Caso)

I use Plotaroute extensively as a web utility to plan continental-scale off-road cycle routes. From what I can see of Visorando's plotting functionality at https://www.visorando.com/en/index.php?component=rando&task=newCircuitV2&idRandoTemp=18541e12fe7f3f52c86742d7870e3029 it is very inferior to what is available in Plotaroute now.

Can you confirm if Plotaroute's functionality will be ported to Visorando?

Further, if I chose to continue using Plotaroute can you clarify the below: 

"But we do understand that users may not want to use Visorando at all, even if we implement the Plotaroute engine. In this case, we wanted to be upfront and say that using Plotaroute as is will still be possible, but with no further development."

I understand that if this is your case, sharing new feature ideas might not make any sense."

What does "no further development" mean? - If the plotting engine  (as opposed to eg the community functions) is going to be developed to support Visorando, it would seem to make sense that changes to that are also reflected in Plotaroute too... no?

As I am currently plotting a trans-Europe route that entails considerable work, I don't want to find myself in the position of having to do it over for another platform.

Looking forward to your response

Cheers

Roy

Hi Mark, hi all,

Pre-Visorando, I guess it was about once a month. At least it's what the FAQ says here.
Not sure I can get a more precise answer from the team.

Before writing my previous post, I asked the devs if they could tell me how it's going to work going forward.
They couldn't tell me the frequency, because right now it's a manual time-consuming process.
This is why they're working on an automated process, to be able to set up a regular and frequent update.

I'll get back to you about this as soon as I have an update.

Nice weekend to everyone!

Julien

Julien,

Great to hear about getting the email situation under control, that will surely help the community :)

As a matter of interest, how often was the route engine updated in pre-Visraondo days, and what's the expected update going forwards? Like, once a month, twice a year?

Cheers,

Mark

Hello everyone!

I apologise for not being active in the forum recently. I was waiting for a specific update from the devs to share with the community, which I just got!

First of all, regarding the support issue I wrote about earlier this month:

I've been busy since and have now sent back every answer to an email, that had been written by the team before I joined, but had never been received by the Plotaroute users.

Second, about the expected timeline to get the Plotaroute engine to Visorando:

I can’t give you an answer on this. The devs are actively working on every aspect of this massive change for Plotaroute and Visorando. I'll be sharing news as it happens.

Last but not least, regarding the route engine updates, I’ve answered several emails on that exact topic and understand how important it is for OSM maps to be up to date.

I’m happy to share that the devs just informed me that they successfully updated the route engine yesterday!

Have a great day!

Julien

Hi, Julien.

Thanks for all the updates! It's nice to know there's still some energy behind plotaroute.

> We also acknowledge that the monthly route engine updates have been less frequent than before; However, we plan to change that. Expect more updates in the future, which will be beneficial for both Plotaroute and Visorando.

This as much as anything else has left the site feeling somewhat abandoned. Could you please share when you think we're likely to see an update?

-W

Julien,

Clear to me.

What is the expected timeline before V becomes the new PR?

Regards,

Mark

Hi Luis and Mark,

I understand that the situation is not ideal, especially regarding requested features.

There is a link from Plotaroute to Visorando, Premium membership included, but not the other way round.
As the team will only work on Visorando and improving the Plotaroute engine that is going to be implemented, we want to offer the possibility to transition from Plotaroute to Visorando once this is done.

But we do understand that users may not want to use Visorando at all, even if we implement the Plotaroute engine.
In this case, we wanted to be upfront and say that using Plotaroute as is will still be possible, but with no further developement.
I understand that if this is your case, sharing new feature ideas might not make any sense.

If it was not clear in my original post, that only users who transition to Visorando, may also see the changes of requested features, I apologize.

I hope this makes things clearer.

Julien

Interesting question!

Julien, can you confirm that subscribing to one platform actually gives access to both? Is my understanding correct?

Mark

Just so that I'm clear - as a premium Plotaroute subcriber you are suggesting that I give you ideas for improement that I'll never see unless I become a Visorando subcriber, as they will only be implemented going forward in the other product, but that I could of course cease being a Plotaroute subscriber when the annual renewal is due and just buy a membership of the other product, which does not have the funcitonality that Plotaroiute offers?. How does this even make any sense?

Thanks and good luck in thje new job

Thank you, Julien, that's a tremendous help to the PR community!

Hi Trevor, Mark, all,

Thank you for bringing this to my attention. 

Since I posted the 2025 News here, I've been actively responding to forum posts while also keeping up with email inquiries.

On Wednesday afternoon, we discovered an issue with our support system, which explains why users didn't receive our responses. We resolved the problem yesterday, and I resent all the messages I had worked on, to ensure they reached you this time.

Trevor, I didn’t notice your forum post until this morning, but you should have received my email response yesterday afternoon.

I sincerely apologize for this oversight and assure you that from now on, I will regularly check emails and respond to them, just as I do with forum posts. If you’ve previously tried to reach us by email without an answer, please feel free to resend your message. And if you haven’t received a response within a week, please also feel free to share this with me in a forum topic.

Kind regards,

Julien

Julien,

This has been a major problem, subscribers' emails being ignored.

 I would suggest that some of your time should be processing that list, independent of the Forum posts ….

 Regards,

 Mark

I would like my money back, it is not working for me after many attempts, my friends and family have all tried In vain but cannot get plotaroute to work. So please refund my money.

Major T Wharam.

I have emailed you, but you have not answered it

Hi Peter,

Thanks for the feedback! =)

I don't yet know what features will be available on the app as well as the website.
The team is still working on all of this.
I'll make sure to share your feedback with them.

Once the implementation is ready to launch, I'll write another News post. :)

Best regards,

Julien

Thanks for the update. Really feels better.

I can understand that you would like to focus on one app, even though I think their is in some parts a long way to reach the plotaroute level. I would like to share some of the unique features that made me choose plotaroute and then staying here for many years. This in a hope that you can prioritise these when you copy features to the app.

• Automatic turn directions with label creation.
• Easy to follow-up/go through the created turns and edit/remove/add.
• Abbreviation feature to automatically rename turn labels
• Shift route left/right to be able to see the underlying path/track on device. 
• Many matching turn symbols matching Garmin fit file up-ahead. Could really be improved.
• Shift back turns/course points when saving file to be able to get mylagging garmin watch to show it at correct time.
• Fit file export