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| TOPIC | POSTS | VIEWS | POST | |
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| Zoom on page rather than the map | 2 | 228 | Hi Bill have yout tried switching to the mobile site? The mobile site is designed for touch devices, so you may find that works better for you. There is a link at the bottom of the page on the deskto Monday 03 Jul 2023 10:49:42 |
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| Annotate Map minor bug | 10 | 273 | Thanks for flagging that up Chris, we'll get that fixed. Monday 03 Jul 2023 10:47:43 |
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| Print Feature to include detailed elevation profile | 2 | 259 | Hi. As a Sportive event route planner, I find the Print function can generate a very clear summary sheet with description, map, directions, etc in a single pdf document. I also find the detailed elev Monday 03 Jul 2023 09:31:15 |
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| Zoom on page rather than the map | 2 | 228 | Working on ipad. Occasionally when I try to zoom in on for greater map detail the page zooms instead. When it does this I lose sight of all the control and can't get them back. The zoom page action s Monday 03 Jul 2023 05:40:23 |
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| Annotate Map minor bug | 10 | 273 | The 'X DISPLAY NO SYMBOL' button in the symbol selection dialog box appears to be broken. It takes you to an EDIT INFO AT screen instead of returning with a blank symbol. Sunday 02 Jul 2023 11:34:01 |
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| Bulk Download Issue | 14 | 312 | I just confirmed that it's working correctly now. Thanks for the quick fix. Saturday 01 Jul 2023 18:43:37 |
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| Bulk Download Issue | 14 | 312 | That should be working OK now Michael. Saturday 01 Jul 2023 08:48:17 |
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| Bulk Download Issue | 14 | 312 | We'll look into the FIT download issue and get that fixed - I think we may have affected it when we did the other changes. Saturday 01 Jul 2023 07:10:41 |
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| Bulk Download Issue | 14 | 312 | I did gpx first and fit second. Earlier today I tried both clicking the X and cancel with no joy.I just tried a gpx bulk download and that seems to work okay.Maybe just a fit problem? Saturday 01 Jul 2023 00:53:38 |
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| Bulk Actions - Add Star | 8 | 360 | Could the "Star" function be added to the Bulk Actions, please?It would complement the implemented "Send routes to a linked app". Friday 30 Jun 2023 21:53:47 |
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| Bulk Download Issue | 14 | 312 | I also tried bulk downloading 10 files, FIT format .... stuck here.Aborted by clicking the X. Re-tried GPX, worked OK Friday 30 Jun 2023 21:46:16 |
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| Bulk Download Issue | 14 | 312 | I performed a bulk download of the gpx files and the resulting zip contained all of the routes. I attempted to bulk download the fit versions and ran into a major problem. The download gets stuck on Friday 30 Jun 2023 21:30:24 |
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| Name is wrong when downloading | 10 | 279 | How very strange! Friday 30 Jun 2023 16:41:30 |
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| Name is wrong when downloading | 10 | 279 | We've given this a try Mark and we can't recreate the problem - the Route Name on the download form was correct when we followed the steps you outlined below. Probably hard to track down the cause i Friday 30 Jun 2023 13:37:52 |
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| Bulk Download Issue | 14 | 312 | The route ID is appended to the route name to make sure that the filename is unqiue.But given that the files are within a zip file, is there any reason to truncate the Route Name? Friday 30 Jun 2023 10:52:16 |
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| Bulk Download Issue | 14 | 312 | :) Friday 30 Jun 2023 10:38:51 |
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| Bulk Download Issue | 14 | 312 | We've made a change to the bulk download process, which should hopefully help. We'd also recommend downloading routes in smaller batches if possible, as this will probably reduce the risk of any issu Friday 30 Jun 2023 10:29:51 |
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| Road Side Route Plotting | 4 | 1718 | Ha ha, no, not we're not watching you! That's great to hear Rich - thanks for that feedback. Friday 30 Jun 2023 08:37:01 |
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| Bulk Download Issue | 14 | 312 | Thanks for the additional information. We've had a quick look into this and it seems to be an intermittent problem, which always makes it harder to resolve. Also, it doesn't seem to be connected with Friday 30 Jun 2023 08:33:23 |
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| Bulk Download Issue | 14 | 312 | The first bulk download was gpx and the second was fit - that was not intentional as I wanted gpx.I did not receive any error messages.Sorted alphabetically, the gpx down load is missing the first fo Friday 30 Jun 2023 01:11:57 |
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| Bulk Download Issue | 14 | 312 | I tried this on 35 files, tagged in My Routes.All formats dowloaded 35 files except KML whiich downloaded 34. The missing file was in the middle of the list. I tried the download many times; each KML Thursday 29 Jun 2023 09:38:09 |
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| Road Side Route Plotting | 4 | 1718 | Fab feature - are you watching me? :-)Only last week I was having to manually plot tracks to get the correct side of the road for accessible routes (wheelchair ramps, drop curbs etc.). This feature Thursday 29 Jun 2023 09:15:52 |
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| Name is wrong when downloading | 10 | 279 | :) Thursday 29 Jun 2023 08:57:59 |
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| Bulk Download Issue | 14 | 312 | Hi Michael - yes, that does sound like an issue. What format did you select? Were there any error messages during the download? And did you notice if it was the last routes on the list that were mis Thursday 29 Jun 2023 08:49:24 |
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| Mobile - Share this Route | 3 | 222 | Thanks for flagging this up Mark. Looks like it may be connected with the QR Code, we'll investigate. Thursday 29 Jun 2023 08:43:34 |
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