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| TOPIC | POSTS | VIEWS | POST | |
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| Challenge Check In | 4 | 421 | Sure, the challenge is called the Code Red Virtual European Tour, I'm using a computer and I've been trying to move the current position marker by dragging it as I'm not in the location it wants me t Friday 02 Jun 2023 14:48:18 |
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| Challenge Check In | 4 | 421 | Hi Gabrielle,Can you provide a bit more information please and we'll try to help. In particular, the steps to reproduce the problem, what type of device you are using (mobile or computer) and what ch Friday 02 Jun 2023 13:25:23 |
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| Challenge Check In | 4 | 421 | Hi, I'm the person responsible for updating our check ins along the map but I am currently unable to save my check ins, I click to do so and nothing happens. Could you tell me why this might be? Friday 02 Jun 2023 13:08:45 |
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| Navigation - departure from and back to route not acknowledged | 2 | 301 | The app uses both your position and heading to determine if you are off-route, so you'll need to be close enough to the route and also heading in the direction on the route at that point. If you have Tuesday 30 May 2023 09:07:47 |
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| Navigation - lost voice instruction | 2 | 308 | We recommend ticking the box to stay signed in when you enter your sign in details, to avoid your login session expiring, which is probably what happened on this occasion. Tuesday 30 May 2023 09:00:16 |
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| GPX download for Suunto | 7 | 392 | Finally, I tested a few routes and everything worked fine. If there are no sde effects whatsoever I would appreciate if the change could be made permanent. Thanks a lot! Tuesday 30 May 2023 07:47:30 |
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| GPX File not downloading correctly | 15 | 492 | Thank you. Will try ths week. Tuesday 30 May 2023 01:40:54 |
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| Navigation - departure from and back to route not acknowledged | 2 | 301 | Deviated from route to have a cuppa in national trust tea shop. Rejoined the route and continued on it to be told I was off route. (I had missed a little of the route I didn't need to cover...about 2 Monday 29 May 2023 15:23:36 |
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| Navigation - lost voice instruction | 2 | 308 | There I was...new ear buds in, navigate on. No voice. Though logged in and paid up I couldn't access the button for this. Had to sign out and back in. Monday 29 May 2023 14:43:24 |
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| Incorrect distance | 2 | 289 | Hi Lee - if you edit the route and resave it does this correct the problem? If not, please can you share which route you're having the problem with and we'll look into it Monday 29 May 2023 10:16:39 |
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| Incorrect distance | 2 | 289 | I have created a route which is 43.2km which it tells me is so, except in the route discription which has it as 52km? How do I correct this? Saturday 27 May 2023 20:43:44 |
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| Quick-Editing Directions and Placing Waypoints | 6 | 4912 | Thanks for that kind feedback. Thursday 25 May 2023 10:03:20 |
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| Export labels with route | 6 | 449 | Hi Elizabeth,To display numbers on the map for each of the directions, turn on on the Directions switch in the map Display Options switch list. You can find this under the DISPLAY menu above the map Thursday 25 May 2023 10:01:56 |
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| Export labels with route | 6 | 449 | How do I get labels to appear on saved routes, please?First there was an issue that not everyone could see labels added via Annotate the route.Adding via Directions, as suggested below, and via Wayma Wednesday 24 May 2023 15:11:25 |
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| Elevation Data Upgrade | 17 | 4642 | Thanks for that. I've got it now after playing around with it a bit. Liz Wednesday 24 May 2023 14:16:51 |
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| Quick-Editing Directions and Placing Waypoints | 6 | 4912 | Congratulations for your "never ending" improvements to this already fantastic app! Tuesday 23 May 2023 21:36:33 |
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| Quick-Editing Directions and Placing Waypoints | 6 | 4912 | Great additions, Team Plotaroute! Tuesday 23 May 2023 19:12:07 |
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| Quick-Editing Directions and Placing Waypoints | 6 | 4912 | We are very pleased to announce two new features that we've just introduced to make it quicker and easier to edit directions and waypoints on your routes: Quick-Edit Directions and Add Waypoint at My Tuesday 23 May 2023 10:39:00 |
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| Elevation Data Upgrade | 17 | 4642 | Hi Liz and Tom,The Elevation Interval slider changes the gap between the elevation readings, so readings in between are ignored. If you change from "Chart" to "Data" you'll be able to see better how Monday 22 May 2023 07:57:42 |
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| Elevation Data Upgrade | 17 | 4642 | I have just caught up with this upgrade in the calculation of ascent statistics when I noticed that the ascents in my earlier routes differed from those I had recorded in my own records. No problem, Sunday 21 May 2023 16:11:09 |
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| get my voice activation to work | 17 | 5431 | I'm sorry you experienced that problem Anthony. We haven't seen that happening before but will investigate your feedback. We've cancelled your Premium membership and arranged a refund as requested. Sunday 21 May 2023 07:32:56 |
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| Lock Finish | 5 | 315 | :) Saturday 20 May 2023 23:08:57 |
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| get my voice activation to work | 17 | 5431 | I upgraded to premium to take advantage of the voice prompts, but the feature doesn't even merit Beta status.I had to turn off/on the speech slider multiple times as it repeatedly stopped working, bu Saturday 20 May 2023 21:41:18 |
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| Lock Finish | 5 | 315 | Mark,you are a legend. I have used anchors a bit before, but you are spot on. I suppose I thought that they wouldn't prevent misclicks which would still try and send the finish to the misclick, but h Saturday 20 May 2023 20:34:25 |
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| Lock Finish | 5 | 315 | Kristian,Maybe this will help, if its teh same situation that you. I assume you are editing on a PC, on a mobile editing routes is indeed more difficult.With a given route, select Reshape Route, then Saturday 20 May 2023 11:22:00 |
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