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| TOPIC | POSTS | VIEWS | POST | |
|---|---|---|---|---|
| OS Maps not loading for plotting routes | 34 | 1262 | Great post, Richard! Wednesday 15 Oct 2025 23:28:54 |
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| Plotaroute not syncing with Garmin | 18 | 347 | Graham, pick a totally new, obvious route. Star is (should go blue). Then check your Garmin Connect account to make sure it's there. I believe it syncs to your Garmin device via Connect, so check tha Wednesday 15 Oct 2025 23:28:08 |
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| OS Maps not loading for plotting routes | 34 | 1262 | This if for Sky Broadband customers who cannot access the maps. It looks like the "Broadband Shield" service is blocking this for some reason. Difficult to know which bad category it thinks the maps Wednesday 15 Oct 2025 19:12:34 |
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| Plotaroute not syncing with Garmin | 18 | 347 | Hi Graham,I'm sorry to hear about this issue.I've looked at your account and see that you set up the link to Garmin again.Has this solved the issue since?If not, could you tell me which starred route Wednesday 15 Oct 2025 13:12:19 |
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| Photos appearing in 'Directions' but not 'Photos' | 10 | 456 | Martyn,I just looked at your first route on the excellent Club page you have created (well done, it looks excellent and the use of the guiding white lines on the photos makes things much clearer!). I Friday 10 Oct 2025 13:57:59 |
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| Plotaroute not syncing with Garmin | 18 | 347 | Hi there,I am having real trouble getting my routes to transfer to my Garmin.Ever since I've been using Plotaroute, so go, some dont and its getting to the point of being unusable.HELPCan someone ple Friday 10 Oct 2025 10:11:31 |
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| Photos appearing in 'Directions' but not 'Photos' | 10 | 456 | Hello Julien,I've just had ocassion to print route 2789990 once more and discovered that the issues reported back in March of this year still remain. I've spent the best part of a year building up a Thursday 09 Oct 2025 18:04:47 |
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| Add a new road | 6 | 161 | Hi Mark!I was probably writing my message when you posted yours, and didn't see it afterwards.Thanks for sharing the other How-To on this subject. :)Julien Tuesday 07 Oct 2025 12:44:35 |
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| Add a new road | 6 | 161 | Ah! That How-To was the one I was thinking of! Tuesday 07 Oct 2025 05:35:58 |
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| No Acuterra | 5 | 122 | Confirmed my issue is resolved, thank you Julien. Tuesday 07 Oct 2025 03:28:23 |
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| No Acuterra | 5 | 122 | Hi again,AccuTerra is back up!Thanks for bringing this to our attention. :)All the best,Julien Monday 06 Oct 2025 15:28:10 |
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| Add a new road | 6 | 161 | Hi Alison,If auto-plotting on this new road and cycle path isn't possible yet, it either means that the OpenStreetMap data isn't up to date, or that the update is very recent (less than 2 months old) Monday 06 Oct 2025 11:53:48 |
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| Add a new road | 6 | 161 | Have a look at this .... How To Correct Map Errors Monday 06 Oct 2025 11:48:42 |
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| No Acuterra | 5 | 122 | Hi Liam and Mark,I've just reported this issue to the devs.I'll write again as soon as it's fixed.Julien Monday 06 Oct 2025 09:05:47 |
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| Add a new road | 6 | 161 | First you or you need to find someone to look into the underlying map data and if it's wrong, update it.Then plotaroute can update their route engine. Monday 06 Oct 2025 05:11:39 |
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| Add a new road | 6 | 161 | There is a new road and accompanying cycle path called The Avenue in the area of Horten Heath, Eastleigh, Hampshire.How do I suggest to plotaroute to enable route plotting on it? At the moment it do Sunday 05 Oct 2025 16:49:11 |
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| No Acuterra | 5 | 122 | Confirmed, AccuTerra map not working ..... Sunday 05 Oct 2025 12:15:56 |
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| No Acuterra | 5 | 122 | When I select Acuterra as the base map, I just get a gray background with "Map not available" overprinted in white periodically. Saturday 04 Oct 2025 23:30:49 |
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| Routing engine updates | 11 | 624 | Perfect, thanks for the confirmation. :) Thursday 02 Oct 2025 10:19:07 |
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| Routing engine updates | 11 | 624 | Hi Julien,Yes my additions to OSM are now usable. Many thanks for your helpIan Thursday 02 Oct 2025 09:59:51 |
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| Routing engine updates | 11 | 624 | Hi Ian,I just got word that the last OSM data update is live.Could you check if your additions to OSM are now usable on Plotaroute as well?Thanks,Julien Tuesday 30 Sep 2025 07:59:51 |
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| Download "My Collections" map with all routes | 5 | 413 | Hi Sarah,I'm sorry to say that this hasn't been worked on since it was added to the Feature Requests list.A screen grab is still the only way to achieve this.Kind regards,Julien Monday 29 Sep 2025 05:26:23 |
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| Download "My Collections" map with all routes | 5 | 413 | Has this feature been fixed? I really need to download all the routes together on one file (so they overlap each other). Is there a way to do this yet? Friday 26 Sep 2025 19:06:16 |
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| Routing engine updates | 11 | 624 | Hi Ian,Depending on the date of the edit on OSM and when our update is scheduled, the next scheduled update may not include that new data.When this happens, waiting for another update is required, wh Wednesday 24 Sep 2025 11:56:01 |
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| Routing engine updates | 11 | 624 | Once again it seems to be quite some time since the routing engine was updated. Footpaths I added to OSM a over a month ago are being used by other routing apps such as Komoot but not by Plotaroute. Tuesday 23 Sep 2025 08:29:11 |
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