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GPS...location not working 4 16 I don't know how ...but it's working now! 😃 Thanks...
embedded map not working 10 83 Mhh, interesting. something seems to be wrong with Vivaldi-Browser then. As I have tried ...
Photo Icon 2 11 You can hide the camera icons in the route planner at any time by toggling the "Symbols" ...
Recorded elevation profile 5 86 Hi Lucas - This has come up before (see topic on Elevation Data for Tunnels) but it would...
Adding Directions 12 123 See quote by Oliver Les Wednesday 04 Dec 2019 16:14:34.I double checked and do confirm th...
GPX route not downloading to Garmin as plotted? 3 17 I think you might be right. Many thanks I must have changed what I do without realising. ...
Undo option 4 24 If you're able to do a short screenshot video of the problem that would be great, as we'v...
Photo's not showing 4 25 Hi Oliver - We've found the problem and put in a fix. There was a bug in our upload proce...
Route Overlaps 4 32 OK, seems to work now - joy :)...
Wahoo no longer downloads routes 10 101 Thanks David. We've tried transferring that route to a Wahoo ELEMNT and had no problems. ...
Some turn Icons are not generated. 2 26 Hi Willy - our turn arrows are currently generated from the shape of the route rather tha...
Cannot view route on Android phone 2 21 It's just started working! I switched back to the mobile site to see what worked and what...
"Hilliness" display totally wrong 7 79 No worries. It just hit me as I have walked that route. And a few others that seem to hav...
Paging with tag-filter 6 72 Working fine :-)...
Incorrect detours 7 90 The best way to avoid accidental detours when plotting routes is to click away from junct...
FIT files and Turn by Turn notifications 5 105 I have checked a number of routes generated by Plotaroute (using that FitCSVTool.jar util...
Downloading with wrong name 2 57 Thanks for flagging that up. We've found the problem and put in a fix....
No premium features available 7 96 Clearly you understand the inner workings of your product and I don't, but your response ...
Printed mileage in directions different than online? 5 91 Hi Jason,We've found the problem and implemented a fix, so it should hopefully be OK now....
Not able to plot visible tracks and roads 4 73 Our routing engine is normally updated once a month, but this depends on other factors. T...
Custom labels missing from elevation data view 4 82 Yes, I can see all the custom labels in the elevation data view nowThanks for the quick r...
Cycling/Mountain biking 2 46 Thanks for this suggestion Stephen....
Unable to download 2 73 Hi Andrew,Are you using the site on a mobile device or a desktop computer? We're aware of...
Directions Route Sheet missing cycle path route name 2 48 Hi Oliver,We haven't made any changes in this area recently. The directions generated wil...
iPhone X Zoom 2 48 Hi Phil - have you downloaded the latest iOS verison (13.1)? Everything seems to work OK...
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