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| TOPIC | POSTS | VIEWS | LATEST POST | |
|---|---|---|---|---|
| GPS...location not working | 4 | 16 | I don't know how ...but it's working now! 😃 Thanks... Tuesday 10 Dec 2019 13:24:38 |
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| embedded map not working | 10 | 83 | Mhh, interesting. something seems to be wrong with Vivaldi-Browser then. As I have tried ... Monday 09 Dec 2019 10:30:09 |
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| Photo Icon | 2 | 11 | You can hide the camera icons in the route planner at any time by toggling the "Symbols" ... Monday 09 Dec 2019 08:52:19 |
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| Recorded elevation profile | 5 | 86 | Hi Lucas - This has come up before (see topic on Elevation Data for Tunnels) but it would... Monday 09 Dec 2019 08:50:56 |
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| Adding Directions | 12 | 123 | See quote by Oliver Les Wednesday 04 Dec 2019 16:14:34.I double checked and do confirm th... Friday 06 Dec 2019 15:25:39 |
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| GPX route not downloading to Garmin as plotted? | 3 | 17 | I think you might be right. Many thanks I must have changed what I do without realising. ... Thursday 05 Dec 2019 17:19:48 |
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| Undo option | 4 | 24 | If you're able to do a short screenshot video of the problem that would be great, as we'v... Thursday 05 Dec 2019 10:00:31 |
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| Photo's not showing | 4 | 25 | Hi Oliver - We've found the problem and put in a fix. There was a bug in our upload proce... Thursday 05 Dec 2019 09:55:57 |
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| Route Overlaps | 4 | 32 | OK, seems to work now - joy :)... Wednesday 04 Dec 2019 19:20:45 |
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| Wahoo no longer downloads routes | 10 | 101 | Thanks David. We've tried transferring that route to a Wahoo ELEMNT and had no problems. ... Tuesday 03 Dec 2019 11:43:02 |
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| Some turn Icons are not generated. | 2 | 26 | Hi Willy - our turn arrows are currently generated from the shape of the route rather tha... Monday 02 Dec 2019 07:35:34 |
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| Cannot view route on Android phone | 2 | 21 | It's just started working! I switched back to the mobile site to see what worked and what... Tuesday 26 Nov 2019 04:31:25 |
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| "Hilliness" display totally wrong | 7 | 79 | No worries. It just hit me as I have walked that route. And a few others that seem to hav... Monday 25 Nov 2019 01:22:50 |
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| Paging with tag-filter | 6 | 72 | Working fine :-)... Wednesday 20 Nov 2019 14:35:32 |
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| Incorrect detours | 7 | 90 | The best way to avoid accidental detours when plotting routes is to click away from junct... Saturday 16 Nov 2019 08:46:08 |
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| FIT files and Turn by Turn notifications | 5 | 105 | I have checked a number of routes generated by Plotaroute (using that FitCSVTool.jar util... Wednesday 13 Nov 2019 22:31:50 |
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| Downloading with wrong name | 2 | 57 | Thanks for flagging that up. We've found the problem and put in a fix.... Wednesday 06 Nov 2019 16:42:43 |
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| No premium features available | 7 | 96 | Clearly you understand the inner workings of your product and I don't, but your response ... Tuesday 05 Nov 2019 15:57:36 |
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| Printed mileage in directions different than online? | 5 | 91 | Hi Jason,We've found the problem and implemented a fix, so it should hopefully be OK now.... Wednesday 30 Oct 2019 09:33:58 |
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| Not able to plot visible tracks and roads | 4 | 73 | Our routing engine is normally updated once a month, but this depends on other factors. T... Wednesday 30 Oct 2019 09:04:23 |
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| Custom labels missing from elevation data view | 4 | 82 | Yes, I can see all the custom labels in the elevation data view nowThanks for the quick r... Saturday 26 Oct 2019 01:11:51 |
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| Cycling/Mountain biking | 2 | 46 | Thanks for this suggestion Stephen.... Thursday 10 Oct 2019 10:32:01 |
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| Unable to download | 2 | 73 | Hi Andrew,Are you using the site on a mobile device or a desktop computer? We're aware of... Sunday 06 Oct 2019 08:20:16 |
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| Directions Route Sheet missing cycle path route name | 2 | 48 | Hi Oliver,We haven't made any changes in this area recently. The directions generated wil... Thursday 03 Oct 2019 13:51:32 |
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| iPhone X Zoom | 2 | 48 | Hi Phil - have you downloaded the latest iOS verison (13.1)? Everything seems to work OK... Friday 27 Sep 2019 09:27:53 |