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| TOPIC | POSTS | VIEWS | LATEST POST | |
|---|---|---|---|---|
| Directions - All lost when pressing 'Return'! | 3 | 626 | This should be fixed now. Thanks again for reporting this.John... Thursday 30 Nov 2017 11:06:22 |
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| Reverse route not working. | 4 | 702 | Thank you for fixing this.... Sunday 26 Nov 2017 12:09:26 |
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| Reverse Start / End Point not working | 2 | 623 | It seems to be working OK for me Jim. If you're still having problems can you share the ... Wednesday 22 Nov 2017 20:04:37 |
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| time taken to save routes | 3 | 1154 | Hi Ntlai,You can save a route by clicking SAVE in the panel on the bottom right corner of... Sunday 19 Nov 2017 12:42:48 |
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| Ads make it unusable | 6 | 706 | If you get any adverts that cover the screen it should be possible to close these by clic... Sunday 19 Nov 2017 12:40:07 |
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| Map cropping on printouts | 4 | 657 | Hello Heinz - see the following topic for: advice on printing a route map to a PDF file... Wednesday 15 Nov 2017 08:00:50 |
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| Mobile view issues | 4 | 653 | Dear John,Thanks for the updates.I've been away for a week or so and enjoyed using Plotar... Tuesday 24 Oct 2017 14:58:11 |
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| Getting Logged Out | 15 | 642 | As far as I can tell cookies should be saved between sessions. I understand that it's nea... Tuesday 24 Oct 2017 01:41:44 |
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| saving route | 2 | 741 | Can you give me a bit more information about what happens please? Is the problem just wi... Thursday 12 Oct 2017 09:23:20 |
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| Premium version on 2 computers | 2 | 615 | Hi Ron - no, you only need one Premium account. Did you possibly sign in with a differen... Wednesday 11 Oct 2017 09:52:47 |
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| unable to upload tcx files to Garmin Edge 510 V.6.10 | 10 | 2577 | That's great - thanks for confirming and for your help resolving this.John... Wednesday 27 Sep 2017 17:08:25 |
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| Upload Bug when Route Overlaps | 5 | 661 | This should be working OK now. We've changed the route upload process to choose tbe next... Friday 22 Sep 2017 10:48:33 |
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| Missing Label On Profile Graph | 7 | 679 | It could be a browser cache issue - it works OK in Chrome for me here. Are you looking a... Tuesday 12 Sep 2017 08:58:40 |
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| Photos lost when joining two routes | 21 | 809 | Dear John,All done, I think. It was a bit of a marathon but I got there in the end. The ... Monday 11 Sep 2017 17:50:11 |
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| Embedding Public Route | 3 | 560 | Embedded routes can be cached by the browser for up to 24 hours, so if it was initially p... Friday 08 Sep 2017 11:23:45 |
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| How to remove a loop? | 2 | 664 | You could try using the Delete Homestretch feature, which lets you drag the finish point ... Thursday 24 Aug 2017 15:39:19 |
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| Adding outside loops to a complex route adds a 10 meter false loop. | 2 | 713 | Hi Alan - it's very difficult to edit sections of a route like this where they are severa... Thursday 24 Aug 2017 15:35:40 |
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| Site Certificate Issue? | 5 | 656 | yep, working now for me. Thanks for the update... Wednesday 23 Aug 2017 12:49:05 |
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| API KAY REQUIRED | 2 | 732 | Thanks for flagging this up. A fix has been applied so it should be OK now.John... Friday 21 Jul 2017 17:48:01 |
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| Share a link to my routes | 9 | 1094 | Ok John, I'll figure it out. Thanks for the help.... Wednesday 19 Jul 2017 20:11:49 |
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| correction: able to SAVE.. | 1 | 587 | ...but it's not intuitive. suggest a brief tutorial / sitemap, I think that would help... Wednesday 12 Jul 2017 03:12:00 |
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| Printed map is buggy | 2 | 632 | Hi Julian - it's hard to know why this is happening, I think if I tried it from here it w... Sunday 02 Jul 2017 08:34:20 |
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| Screen size | 2 | 684 | I think you must have accidentally zoomed in at some point and Safari probably remembers ... Tuesday 13 Jun 2017 10:34:29 |
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| Max Distance? | 7 | 1183 | Thanks very much, I will give that a go.... Wednesday 07 Jun 2017 09:41:51 |
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| Maps do not reliable refresh | 3 | 664 | Thanks for the reply, hope the following helps.Update: I've cleared the browser (Firefox)... Friday 02 Jun 2017 12:37:09 |
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