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Downloading with wrong name 2 175 Thanks for flagging that up. We've found the problem and put in a fix....
Printed mileage in directions different than online? 5 225 Hi Jason,We've found the problem and implemented a fix, so it should hopefully be OK now....
Not able to plot visible tracks and roads 4 188 Our routing engine is normally updated once a month, but this depends on other factors. T...
Custom labels missing from elevation data view 4 181 Yes, I can see all the custom labels in the elevation data view nowThanks for the quick r...
Cycling/Mountain biking 2 138 Thanks for this suggestion Stephen....
Unable to download 2 170 Hi Andrew,Are you using the site on a mobile device or a desktop computer? We're aware of...
Directions Route Sheet missing cycle path route name 2 169 Hi Oliver,We haven't made any changes in this area recently. The directions generated wil...
iPhone X Zoom 2 145 Hi Phil - have you downloaded the latest iOS verison (13.1)? Everything seems to work OK...
Cant edit route points 5 251 Hi Russ - the Reshape Route tool (just above the Replot Section tool in the toolbar) is t...
Replot problem 2 140 Sorry, please delete this post! Found out that new version was introduced!...
Sorting with Swedish alphabet åäö incorrect order 2 176 I think this could be quite tricky for us to do Anders, not least because we have no know...
Rout created but "no directions available"? 7 257 https://www.plotaroute.com/route/926600There are NO direction changes !So the only one di...
Exporting GPX Tracks for Basecamp 19 3671 Hi John, that was fast. Thank you.The gpx (rte) route export is Garmin Basecamp_Mapsource...
Distance shown in miles in animation mode 19 264 Confirmed. AFTER Sign In. = Correct Display....
Course uploaded to Garmin missing total ascent and descent 3 210 Thanks, and no problem. If it helps, here is a course downloaded from Garmin Connect whic...
Not wokring on android mobile phone 3 226 Thank you so much for fixing :) ...
Failed to upload a KML file 5 175 Great, glad to be of help - luckily it was something we could do quite quickly. Thanks fo...
GPX file fail to upload 4 231 Great, thanks!...
Replot section function not showing start/end editing markers 2 166 Hi Jeanne - it can sometimes be tricky to select sections of an out-and-back route to edi...
The change to the Oswald font causes issues and is generally irritating 7 489 That's a shame. These days there are very few differences in the way different browsers ...
Character encoding 5 309 Hi - I've corrected the names of those routes for you. I haven't been able to work out ho...
Elevation profile for tunnels. 6 264 It's not that easy unfortunately Guy. We calculate elevation profiles on the fly from a g...
Printing - Elevations, Directions not showing 2 204 SOLVED: Perhaps this will help others. I use Adobe Acrobat DC.When that program is open ...
BIG differences in elevation 2 198 Hi Regina,I'm afraid there is no definitive "correct" figure for Total Ascent - every app...
A-Z List Doesnt Seem to work 2 191 We've found the problem - for some reason the names of some of your older routes were pre...
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