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Open Street Map Layer Not Loading 3 101 That seemed to do the trick! Thanks....
GPS...location not working 4 106 I don't know how ...but it's working now! 😃 Thanks...
Photo Icon 2 96 You can hide the camera icons in the route planner at any time by toggling the "Symbols" ...
Adding Directions 12 217 See quote by Oliver Les Wednesday 04 Dec 2019 16:14:34.I double checked and do confirm th...
GPX route not downloading to Garmin as plotted? 3 112 I think you might be right. Many thanks I must have changed what I do without realising. ...
Undo option 4 107 If you're able to do a short screenshot video of the problem that would be great, as we'v...
Photo's not showing 4 99 Hi Oliver - We've found the problem and put in a fix. There was a bug in our upload proce...
Route Overlaps 4 106 OK, seems to work now - joy :)...
Wahoo no longer downloads routes 10 197 Thanks David. We've tried transferring that route to a Wahoo ELEMNT and had no problems. ...
Some turn Icons are not generated. 2 103 Hi Willy - our turn arrows are currently generated from the shape of the route rather tha...
Cannot view route on Android phone 2 104 It's just started working! I switched back to the mobile site to see what worked and what...
"Hilliness" display totally wrong 7 144 No worries. It just hit me as I have walked that route. And a few others that seem to hav...
Paging with tag-filter 6 127 Working fine :-)...
Incorrect detours 7 155 The best way to avoid accidental detours when plotting routes is to click away from junct...
FIT files and Turn by Turn notifications 5 237 I have checked a number of routes generated by Plotaroute (using that FitCSVTool.jar util...
Downloading with wrong name 2 114 Thanks for flagging that up. We've found the problem and put in a fix....
No premium features available 7 162 Clearly you understand the inner workings of your product and I don't, but your response ...
Printed mileage in directions different than online? 5 146 Hi Jason,We've found the problem and implemented a fix, so it should hopefully be OK now....
Not able to plot visible tracks and roads 4 128 Our routing engine is normally updated once a month, but this depends on other factors. T...
Custom labels missing from elevation data view 4 125 Yes, I can see all the custom labels in the elevation data view nowThanks for the quick r...
Cycling/Mountain biking 2 86 Thanks for this suggestion Stephen....
Unable to download 2 117 Hi Andrew,Are you using the site on a mobile device or a desktop computer? We're aware of...
Directions Route Sheet missing cycle path route name 2 94 Hi Oliver,We haven't made any changes in this area recently. The directions generated wil...
iPhone X Zoom 2 91 Hi Phil - have you downloaded the latest iOS verison (13.1)? Everything seems to work OK...
Cant edit route points 5 166 Hi Russ - the Reshape Route tool (just above the Replot Section tool in the toolbar) is t...
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