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differences in route distances 5 886 Hi John, That seems to have done the trick. Thanks for getting onto this so quickly. Any...
Paths map not working: "Access not allowed" 4 407 It's working OK on Firefox here, so I think thre issue must be caused by a browser plug-i...
No directions for 2 out of 5 routes created 3 298 Hi Andrew - directions are only generated automatically when you have the Auto-Plot switc...
Transferring tracks onto a Garmin Etrex 10 2 988 Thanks for sharing this tip Jonathan.John...
Editing - Road used both ways 6 338 Hi Colin. Sure, is no daily operational need for most users.The suggestion with demo pre...
Add arrows 2 249 I'm afraid you can only add symbols to the map one at a time. I would imagine 150 symbols...
Gpx files won't upload to wahoo elemnt app or komoot. 2 3112 Hi Dirk - we haven't made any changes to our download process recently, so I suspect it i...
Not possible to save file without turn warning 8 445 I'm afraid we can't provide support for third party apps like Track Navigator but if it c...
Combine Routes Typo 2 188 Thanks for flagging this up Trevor. We'll get that changed.John...
Editing Collections in Safari Browser 2 190 Hi, thanks for flagging this up but it seems to work OK on Safari here. It may have just...
Bridge, but no bridge?? 2 223 This is likely to be caused by the bridge not being explicitly marked as suitable for wal...
Elevation missing 12 394 Thanks!...
Bookmarks no longer seem to work 4 263 Awesome! Thanks for the timely action....
Start / End point connected after upload 2 216 That's odd. I think I've seen that happen once before but I can't recall what caused it....
Wrong map data being used for autoplot 6 292 In my case I would be prepared to pay a bit more for the premium membership if it include...
Wrong directions 8 518 Hi Jerry - I've had a look at your route and most of the issues with the directions seem ...
Problem with the Cyrillic alphabet 46 1769 That's odd, as it's working OK here and there are no other reports of this issue. Do you ...
Route won't plot 12 487 To me it's fixed, thank you very much! ...
Paths that used to show are now missing 2 245 Hi Kristen, yes, we did recently make major changes to the site. Please see our announcem...
Failed to Save after scaling to within points limit 2 226 Hi Martin, it sounds like you didn't save the route after reducing the points - clicking ...
Auto-Plot wont work 2 426 It's working OK here Ben. Can you trying clearing your browser's cache and reloading the...
Autoplot won't cross "rivers" 8 364 Yes, I noticed a couple of days ago that it seemed to be back to normal. Thanks!...
Map Type 5 414 Since the change of map system I have not been able to create new running routes without ...
invalid characters accepted in passwords? 3 230 I'm pretty sure there was no typo. I copy-pasted it and used a password manager to store ...
Collection Order 5 236 Many thanks John - perfect....
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