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Replot function intermittent since map change 4 237 I'd need a bit more information to go on Jim as I can't reproduce the problem here.John...
Split Screen Problem 4 251 Thanks for the additional information Michael. I can see the problem now. We'll look in...
New paths 2 216 Hi Steve - the routing database updates lag slightly behind the map updates so it could b...
Path on path map not recognised 2 238 Hi Jonathan - it is possible that this section of the path has not been marked on the OSM...
Difficulty Plotting Routes 11 712 Hi Roger - yes, you just need to turn off the Auto-Plot switch at the top of the map.John...
make a route 3 269 Hi Nancy - do you still have a screenshot of this? If you do, would you mind sending it t...
No map appears 4 274 Does not show up in Firefox either....
Map does not show up 2 196 Maps are showing OK here Liz. Can you try selecting a different Map Type to see if this m...
Problems with updated Symbols 6 233 HI John,Thanks for the advice. I downloaded firefox and it DOES work with firefox. Bo...
Directions only in english 2 231 Hi Joseacute; Manuel,The language of the directions depends on the language setting of yo...
Printing map results in miss alignment. 24 676 Seemed to have resolved itself. Fault was that your software wouldn't open. Thanks...
Map in route view v's challenge view 3 235 Hi John,Thanks for your reply. In route view it displays OK (which is OpenStreetMap) but ...
Elevation not correct 3 243 Thank you very much for your reply :)Makes sence with the signal bouncing off the Earth's...
Won't let me plot a route over existing route 3 306 Thank you very much! This has worked and I now have a 16km route to have fun with :)...
Map not showing 4 316 Hi Lori - are you running any security software on your computer or network that could be...
Detour off a detour 3 183 Hi Ben - Yes, I think supporting detours from detours is probably a step too far for us i...
Unable to add route to collection 7 448 Hi Ben - we've put in a fix for this, so your routes should come up now when you try to a...
Drag Mode turning off after single edit 5 260 Outstanding support! You guys are the best. Totally worth my subscription. Thanks so much...
Naming Downloaded Routes (with saving first) 3 217 Many thanks, John!...
Wahoo download fail due to tcx 2 233 If you're having a problem transferring a TCX file to your Wahoo device it would probably...
Generate Directions 3 212 Cheers!...
Make me a Route 3 236 John,Understood, thanks for the feedback.Mark...
Reverse Route - lost directions 2 244 Hi Tawfik - directions are generated as you plot so I'm afraid it's not possible for us t...
Direction Arrows 11 294 I've changed the PDF software amp; it's solved the problem.Many thanks for your help.Rega...
A-Z List Doesnt Seem to work 2 205 We've found the problem - for some reason the names of some of your older routes were pre...
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