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| TOPIC | POSTS | VIEWS | LATEST POST | |
|---|---|---|---|---|
| Map does not show up | 2 | 543 | Maps are showing OK here Liz. Can you try selecting a different Map Type to see if this m... Saturday 15 Dec 2018 09:29:15 |
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| Problems with updated Symbols | 6 | 589 | HI John,Thanks for the advice. I downloaded firefox and it DOES work with firefox. Bo... Saturday 05 Jan 2019 05:29:34 |
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| Directions only in english | 2 | 655 | Hi Joseacute; Manuel,The language of the directions depends on the language setting of yo... Monday 07 Jan 2019 09:15:09 |
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| Printing map results in miss alignment. | 24 | 1013 | Seemed to have resolved itself. Fault was that your software wouldn't open. Thanks... Monday 21 Jan 2019 10:43:24 |
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| Map in route view v's challenge view | 3 | 608 | Hi John,Thanks for your reply. In route view it displays OK (which is OpenStreetMap) but ... Wednesday 23 Jan 2019 16:39:04 |
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| Elevation not correct | 3 | 619 | Thank you very much for your reply :)Makes sence with the signal bouncing off the Earth's... Thursday 24 Jan 2019 09:05:27 |
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| Map not showing | 4 | 932 | Hi Lori - are you running any security software on your computer or network that could be... Friday 22 Feb 2019 09:30:53 |
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| Detour off a detour | 3 | 517 | Hi Ben - Yes, I think supporting detours from detours is probably a step too far for us i... Monday 25 Feb 2019 15:54:48 |
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| Unable to add route to collection | 7 | 823 | Hi Ben - we've put in a fix for this, so your routes should come up now when you try to a... Tuesday 26 Feb 2019 09:23:24 |
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| Drag Mode turning off after single edit | 5 | 591 | Outstanding support! You guys are the best. Totally worth my subscription. Thanks so much... Tuesday 26 Feb 2019 18:12:59 |
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| Naming Downloaded Routes (with saving first) | 3 | 546 | Many thanks, John!... Thursday 11 Apr 2019 08:44:30 |
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| Wahoo download fail due to tcx | 2 | 554 | If you're having a problem transferring a TCX file to your Wahoo device it would probably... Friday 12 Apr 2019 07:48:02 |
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| Generate Directions | 3 | 533 | Cheers!... Monday 15 Apr 2019 10:42:05 |
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| Make me a Route | 3 | 575 | John,Understood, thanks for the feedback.Mark... Tuesday 16 Apr 2019 10:28:52 |
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| Reverse Route - lost directions | 2 | 605 | Hi Tawfik - directions are generated as you plot so I'm afraid it's not possible for us t... Wednesday 24 Apr 2019 08:49:39 |
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| Direction Arrows | 11 | 601 | I've changed the PDF software amp; it's solved the problem.Many thanks for your help.Rega... Tuesday 30 Apr 2019 15:38:39 |
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| A-Z List Doesnt Seem to work | 2 | 499 | We've found the problem - for some reason the names of some of your older routes were pre... Friday 03 May 2019 13:28:06 |
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| BIG differences in elevation | 2 | 566 | Hi Regina,I'm afraid there is no definitive "correct" figure for Total Ascent - every app... Wednesday 15 May 2019 09:18:39 |
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| Printing - Elevations, Directions not showing | 2 | 593 | SOLVED: Perhaps this will help others. I use Adobe Acrobat DC.When that program is open ... Tuesday 21 May 2019 11:56:21 |
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| Character encoding | 5 | 720 | Hi - I've corrected the names of those routes for you. I haven't been able to work out ho... Friday 14 Jun 2019 09:22:14 |
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| The change to the Oswald font causes issues and is generally irritating | 7 | 1606 | That's a shame. These days there are very few differences in the way different browsers ... Thursday 20 Jun 2019 07:59:41 |
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| Replot section function not showing start/end editing markers | 2 | 544 | Hi Jeanne - it can sometimes be tricky to select sections of an out-and-back route to edi... Friday 26 Jul 2019 07:47:57 |
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| Failed to upload a KML file | 5 | 529 | Great, glad to be of help - luckily it was something we could do quite quickly. Thanks fo... Friday 23 Aug 2019 09:21:46 |
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| Not wokring on android mobile phone | 3 | 617 | Thank you so much for fixing :) ... Saturday 24 Aug 2019 15:03:50 |
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| Course uploaded to Garmin missing total ascent and descent | 3 | 580 | Thanks, and no problem. If it helps, here is a course downloaded from Garmin Connect whic... Tuesday 27 Aug 2019 17:12:41 |
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