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correction: able to SAVE.. 1 608 ...but it's not intuitive. suggest a brief tutorial / sitemap, I think that would help...
Wednesday 12 Jul 2017 03:12:00
Share a link to my routes 9 1130 Ok John, I'll figure it out. Thanks for the help....
Wednesday 19 Jul 2017 20:11:49
API KAY REQUIRED 2 758 Thanks for flagging this up. A fix has been applied so it should be OK now.John...
Friday 21 Jul 2017 17:48:01
Site Certificate Issue? 5 681 yep, working now for me. Thanks for the update...
Wednesday 23 Aug 2017 12:49:05
Adding outside loops to a complex route adds a 10 meter false loop. 2 742 Hi Alan - it's very difficult to edit sections of a route like this where they are severa...
Thursday 24 Aug 2017 15:35:40
How to remove a loop? 2 700 You could try using the Delete Homestretch feature, which lets you drag the finish point ...
Thursday 24 Aug 2017 15:39:19
Embedding Public Route 3 586 Embedded routes can be cached by the browser for up to 24 hours, so if it was initially p...
Friday 08 Sep 2017 11:23:45
Photos lost when joining two routes 21 837 Dear John,All done, I think. It was a bit of a marathon but I got there in the end. The ...
Monday 11 Sep 2017 17:50:11
Missing Label On Profile Graph 7 703 It could be a browser cache issue - it works OK in Chrome for me here. Are you looking a...
Tuesday 12 Sep 2017 08:58:40
Upload Bug when Route Overlaps 5 686 This should be working OK now. We've changed the route upload process to choose tbe next...
Friday 22 Sep 2017 10:48:33
unable to upload tcx files to Garmin Edge 510 V.6.10 10 2612 That's great - thanks for confirming and for your help resolving this.John...
Wednesday 27 Sep 2017 17:08:25
Premium version on 2 computers 2 635 Hi Ron - no, you only need one Premium account. Did you possibly sign in with a differen...
Wednesday 11 Oct 2017 09:52:47
saving route 2 779 Can you give me a bit more information about what happens please? Is the problem just wi...
Thursday 12 Oct 2017 09:23:20
Getting Logged Out 15 666 As far as I can tell cookies should be saved between sessions. I understand that it's nea...
Tuesday 24 Oct 2017 01:41:44
Mobile view issues 4 676 Dear John,Thanks for the updates.I've been away for a week or so and enjoyed using Plotar...
Tuesday 24 Oct 2017 14:58:11
Map cropping on printouts 4 680 Hello Heinz - see the following topic for: advice on printing a route map to a PDF file...
Wednesday 15 Nov 2017 08:00:50
Ads make it unusable 6 731 If you get any adverts that cover the screen it should be possible to close these by clic...
Sunday 19 Nov 2017 12:40:07
time taken to save routes 3 1178 Hi Ntlai,You can save a route by clicking SAVE in the panel on the bottom right corner of...
Sunday 19 Nov 2017 12:42:48
Reverse Start / End Point not working 2 645 It seems to be working OK for me Jim. If you're still having problems can you share the ...
Wednesday 22 Nov 2017 20:04:37
Reverse route not working. 4 723 Thank you for fixing this....
Sunday 26 Nov 2017 12:09:26
Directions - All lost when pressing 'Return'! 3 649 This should be fixed now. Thanks again for reporting this.John...
Thursday 30 Nov 2017 11:06:22
time taken cycling 3 623 Thanks I hadn't twigged that it showed the arrival time. Setting the start time to 0 give...
Saturday 16 Dec 2017 10:46:33
cannot upload GPX/KML data from Android My Tracks 5 2458 Hi Jenni - it's hard to know without seeing the file why it won't upload. I'm happy to h...
Tuesday 02 Jan 2018 08:51:30
Where's "Delete Homestretch"? 3 666 Cheers John. ...
Monday 22 Jan 2018 12:03:38
Map is too small in print preview screed 4 787 Hi Bill - the map should fill the page, unless you are including the elevation profile. ...
Tuesday 27 Feb 2018 09:17:58
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