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Controls disappear 4 314 Can you send us a screenshot via our Contact Us page please Bill?...
Tuesday 05 Sep 2023 07:26:49
Sorry, a problem occured loading this route. Please try later 2 328 Hi Steve - I think it could have been caused by a technical issue we had on one of the se...
Friday 25 Aug 2023 08:15:14
downloaded route gpx file is empty 6 313 thanks - yes. 'User error'..... I can see now that my option selection on download needed...
Thursday 24 Aug 2023 21:57:53
Quick-editing a note adds undefined or null to description 2 283 Thanks for flagging this up Stephen and for your helpful steps to reproduce this. We'll g...
Thursday 24 Aug 2023 10:13:01
Unable to read file 4 386 Problem solved. Thanks for reacting so quickly!...
Saturday 19 Aug 2023 11:14:33
Timer offset (almost) from start 19 397 Great to hear - thanks Vincent....
Friday 18 Aug 2023 08:37:01
Unable to save 3 311 Hi Claudio - apologies for this, but we had a technical issue one of our servers yesterda...
Friday 18 Aug 2023 08:36:25
Elevation -- why not the same after saving route? 2 341 Hi Maryka - the ascent figure shown during plotting is only approximate, as it is based o...
Friday 11 Aug 2023 07:48:59
Route download ‘as the crow flies’ 3 472 ...
Friday 11 Aug 2023 06:49:34
ETA prior to a point before 3 321 Thank you.Nedless to say the overall ETA to be very impressive.Best regards,...
Tuesday 08 Aug 2023 20:34:41
GPX File not downloading correctly 15 483 Now working for me. Thanks!...
Tuesday 08 Aug 2023 15:49:20
Waypoint SYMBOLS not shown on map on Garmin Fenix 1 352 When adding a custom waypoint with the symbol DANGER (!) (without turn arrow) to a route,...
Tuesday 01 Aug 2023 14:43:17
Tomer offset from start 2 295 Hi Vincent - can you please share a link to the route where this is happening and also co...
Monday 31 Jul 2023 07:18:00
Link error 3 298 Yes I'd saved it as private,thanks....
Sunday 30 Jul 2023 20:23:06
Display has changed making application unusable 2 294 Hi Barbara - I'd recommend clearing your browser's cache to see if this helps, as its pos...
Monday 10 Jul 2023 07:58:43
Annotate Map minor bug 10 317 Great, thanks for confirming Chris....
Wednesday 05 Jul 2023 08:52:30
Zoom on page rather than the map 2 266 Hi Bill have yout tried switching to the mobile site? The mobile site is designed for tou...
Monday 03 Jul 2023 10:49:42
Bulk Download Issue 14 367 I just confirmed that it's working correctly now. Thanks for the quick fix....
Saturday 01 Jul 2023 18:43:37
Name is wrong when downloading 10 324 How very strange!...
Friday 30 Jun 2023 16:41:30
Mobile - Share this Route 3 265 Thanks for flagging this up Mark. Looks like it may be connected with the QR Code, we'll ...
Thursday 29 Jun 2023 08:43:34
Garmin Sync Problem Today 1 263 There was a problem with Garmin's systems earlier today, which meant that new routes sent...
Wednesday 28 Jun 2023 21:10:03
Can't get the prompt to download the mobile app on Android 5 1066 Hi Harp,It's best to use Chrome to install on Android, as some features may not work if y...
Saturday 17 Jun 2023 18:53:30
OS Mapping for Shetland 9 424 Hi David - can you share a link to the page with the problem please?...
Tuesday 06 Jun 2023 11:12:33
Navigation - departure from and back to route not acknowledged 2 293 The app uses both your position and heading to determine if you are off-route, so you'll ...
Tuesday 30 May 2023 09:07:47
Navigation - lost voice instruction 2 300 We recommend ticking the box to stay signed in when you enter your sign in details, to av...
Tuesday 30 May 2023 09:00:16
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