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Paths map not working: "Access not allowed" 4 849 It's working OK on Firefox here, so I think thre issue must be caused by a browser plug-i...
Monday 21 May 2018 08:24:01
differences in route distances 5 1837 Hi John, That seems to have done the trick. Thanks for getting onto this so quickly. Any...
Monday 14 May 2018 12:00:09
Cannot embed routes anymore 7 940 Hi Martha - I would suggest removing it from the page and then adding it back in again in...
Tuesday 08 May 2018 09:43:08
Grand Canyon elevation 3 540 Awesome, thanks for the quick fix!...
Friday 27 Apr 2018 16:40:03
Cannot upload GPX files from La Flamme Rouge 4 1009 Great, thanks for letting us know. We'll see if we can apply the workaround at our end t...
Monday 16 Apr 2018 09:21:47
footpath missing 2 589 sorry, I have found it already. The possibility to select map at two places is missleadin...
Friday 23 Mar 2018 12:26:25
Directions Missing 3 690 Many thanks John - yes i can see the problem now. Some of the route i had to fill by han...
Monday 05 Mar 2018 11:47:05
Map is too small in print preview screed 4 830 Hi Bill - the map should fill the page, unless you are including the elevation profile. ...
Tuesday 27 Feb 2018 09:17:58
Where's "Delete Homestretch"? 3 709 Cheers John. ...
Monday 22 Jan 2018 12:03:38
cannot upload GPX/KML data from Android My Tracks 5 2514 Hi Jenni - it's hard to know without seeing the file why it won't upload. I'm happy to h...
Tuesday 02 Jan 2018 08:51:30
time taken cycling 3 657 Thanks I hadn't twigged that it showed the arrival time. Setting the start time to 0 give...
Saturday 16 Dec 2017 10:46:33
Directions - All lost when pressing 'Return'! 3 680 This should be fixed now. Thanks again for reporting this.John...
Thursday 30 Nov 2017 11:06:22
Reverse route not working. 4 760 Thank you for fixing this....
Sunday 26 Nov 2017 12:09:26
Reverse Start / End Point not working 2 680 It seems to be working OK for me Jim. If you're still having problems can you share the ...
Wednesday 22 Nov 2017 20:04:37
time taken to save routes 3 1210 Hi Ntlai,You can save a route by clicking SAVE in the panel on the bottom right corner of...
Sunday 19 Nov 2017 12:42:48
Ads make it unusable 6 764 If you get any adverts that cover the screen it should be possible to close these by clic...
Sunday 19 Nov 2017 12:40:07
Map cropping on printouts 4 711 Hello Heinz - see the following topic for: advice on printing a route map to a PDF file...
Wednesday 15 Nov 2017 08:00:50
Mobile view issues 4 801 Dear John,Thanks for the updates.I've been away for a week or so and enjoyed using Plotar...
Tuesday 24 Oct 2017 14:58:11
Getting Logged Out 15 780 As far as I can tell cookies should be saved between sessions. I understand that it's nea...
Tuesday 24 Oct 2017 01:41:44
saving route 2 889 Can you give me a bit more information about what happens please? Is the problem just wi...
Thursday 12 Oct 2017 09:23:20
Premium version on 2 computers 2 667 Hi Ron - no, you only need one Premium account. Did you possibly sign in with a differen...
Wednesday 11 Oct 2017 09:52:47
unable to upload tcx files to Garmin Edge 510 V.6.10 10 2654 That's great - thanks for confirming and for your help resolving this.John...
Wednesday 27 Sep 2017 17:08:25
Upload Bug when Route Overlaps 5 728 This should be working OK now. We've changed the route upload process to choose tbe next...
Friday 22 Sep 2017 10:48:33
Missing Label On Profile Graph 7 741 It could be a browser cache issue - it works OK in Chrome for me here. Are you looking a...
Tuesday 12 Sep 2017 08:58:40
Photos lost when joining two routes 21 877 Dear John,All done, I think. It was a bit of a marathon but I got there in the end. The ...
Monday 11 Sep 2017 17:50:11
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