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Some Turns give wrong direction? 6 853 It sounds like that's the explanation then - if you clicked past the junction you wanted ...
Tuesday 12 Jul 2016 11:18:54
Bookmarks - Deleting when menu goes off screen 3 775 Thanks for flagging these issues up. Fixed have now been implemented for both of these.J...
Monday 15 Aug 2016 14:22:05
Very difficult to plot a route using google maps 1 882 At times the route plotter insists on changing routes to a route you don't want. It does...
Saturday 17 Sep 2016 20:20:19
Garmin Communicator plugin not recognised in Safari 10 4 1990 @John ... thanks for the detail. A shame that that's happened. The link was really useful...
Monday 26 Sep 2016 07:33:56
SPAM Challenges 2 629 Thanks for flagging this up Ian.John ...
Thursday 29 Sep 2016 16:23:21
Error when logging in via IOS 3 596 Thanks...
Monday 31 Oct 2016 15:16:37
Plotting roots whilst not signed in 3 608 Thanks for your response - I have not been able to replicate the behaviour - so treating ...
Tuesday 08 Nov 2016 16:53:18
Plotting bug 4 652 Hi - thanks for flagging this up. There are sometimes occasions when the routing service...
Tuesday 22 Nov 2016 11:22:58
SECURITY CERTIFICATE ISSUE 2 792 Hi Gary - Yes, the site is secure and has an up to date security certifcate, so I think i...
Tuesday 29 Nov 2016 10:05:16
Miles maxed out? 2 553 Hi Brian - For some reaosn the distance recorded for the route on our system was only 800...
Monday 02 Jan 2017 09:14:09
Marker won't go down a certain path 5 931 Hi - I'm afraid it's difficult for me to answer that. My guess is that it the Auto-Route...
Monday 16 Jan 2017 10:50:37
GPX Route empty (off track mode) 3 767 Okay, that wasn't obviuous to me..thx!It works well..just need to change my way of plotti...
Tuesday 17 Jan 2017 10:47:11
Editing an uploaded route - unable to auto-plot 6 1152 Hi DeAnne - Sorry you've had some problems getting to grips with the site. Firstly, I'm ...
Friday 20 Jan 2017 09:49:00
Turn warnings appear after turns 7 699 Thanks for that update Phil....
Wednesday 08 Feb 2017 08:51:52
Routes confuse IGO Primo 2 954 Hi John - I'm afraid we don't have that device here so it's not easy to provide support f...
Monday 20 Feb 2017 10:09:40
Combine routes doesn't show list of existing routes 4 585 Yes, it seems to be working now, thank you!!...
Tuesday 21 Feb 2017 16:10:49
No options when using make me a route 2 478 Hi Martin - thanks for flagging this up. A bug crept in with yesterday's upgrade - apolo...
Tuesday 07 Mar 2017 07:59:58
When I select paths view it says API Key Required 3 774 Hopefully this should be resolved now - thanks for flagging this up.John...
Thursday 16 Mar 2017 16:33:07
Auto-plot does not plot the most direct route 4 655 Thanks John. I'll give it a try for the path in question and report back against your ne...
Friday 17 Mar 2017 17:32:26
Mobile devices not updating map tiles even with good connection 2 544 After a lot of experimentation, I am always able to resolve this issue by re-opening the ...
Friday 24 Mar 2017 18:59:52
Difficulty editing an uploaded route 5 554 Hi Andrew - I can access your routes here, so I'll need some more information about the p...
Wednesday 12 Apr 2017 09:39:15
Notes Over Multiple LInes 4 567 Thanks John, that looks great now....
Friday 21 Apr 2017 16:16:24
Printed directions language 4 612 Hi Marco - There's some information about changing the language of the directions in this...
Friday 05 May 2017 14:01:28
Route planner does no longer show OSM map 2 551 Hi Nigel - It seems to work OK here. Is this on the mobile site or the desktop site? Can...
Monday 15 May 2017 18:45:07
Still getting adverts after paying for Ad-free Membership 5 555 John,Very many thanks for maintaining a listeneing ear. It is not altoghether usual thes...
Tuesday 23 May 2017 11:51:43
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